Job Description

Job Ref:

THW8575

Branch:

Middletons Hotel

Location:

Middletons, York, York

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Full Time

Hours per week:

40

Posted date:

12/07/2025

Closing date:

25/08/2025

We're looking for an approachable and enthusiastic Housekeeping Supervisor

You will lead a busy, vibrant team and ensure thousands of guests experience wonderful stays in immaculate rooms.

Your day to day;

Mentor your team to ensure they provide the highest standards and attention to detail at all times Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible Ensuring your team are completing their work within a set time frame Cleaning of bedrooms to required standards Ensuring hotel procedures are followed by your entire team

Who are we looking for?

The standard of our bedrooms will leave a lasting impression on our guests, you will need to have a keen eye for detail and enjoy meeting targets.



You will be comfortable communicating on all levels and will need to contribute towards the Hotel Product Plan.



You will need to be calm under pressure, reacting effortlessly to unexpected circumstances and taking them in your stride.



If you are passionate about delivering meticulous and can motivate others to do the then this could be the role for you.

In return, we are offering a rewarding role with scope for career progression along with;

A competitive salary, negotiable dependent on experience Wagestream - the ability to access up to 40% of your wages as you earn them each week 28 days annual leave (rising to 33 days after 5 years) Health cash plan Generous employee discounts Employee Assistance Programme Enhanced maternity and paternity pay Apprenticeships available Life assurance Bespoke training programmes accessible to all An engaging supportive work environment


A fantastic collection of Grade I and Grade II listed buildings, Middletons Hotel is an architectural gem that houses tales of York's history within its walls. Centred around a gorgeous courtyard garden, the hotel comprises lovingly restored buildings that once functioned as a hospital, Joseph Terry Almshouses, an organ factory, a sawmill, and a row of Georgian Townhouses. A dedicated team provide an excellent service to guests whether that be hosting celebrations, creating memorable cocktails or enjoying a weekend enjoying the city. Owned by Daniel Thwaites, Middletons is perfect for someone looking for a supportive work environment, amongst the busy bustle of a charming cultural city.