Housing Advice Officer

Ystrad Mynach, WLS, GB, United Kingdom

Job Description

Housing Advice Officer



Location:

Ty Penallta, Penallta House, Tredomen Business Park, CF82 7PG

Start Date:

ASAP

Contract Duration:

3+ Months

Working Hours:

Mon - Fri, 09:00 - 17:00, 37 Hours per week

Pay Rate:

15.84 per hour

Job Ref:

OR10369

Responsibilities

Work directly within a local authority setting, specifically in a Homelessness team. Manage caseloads and make enquiries into individuals' housing needs. Provide advice and assistance on housing matters. Make legal decisions regarding homelessness and refer individuals to support services. Engage in difficult conversations with clients as necessary. Utilize access to grant funding to alleviate housing needs. Work to deadlines and prioritize tasks effectively. Answer calls and provide advice and assistance to those seeking help. Review individuals' housing needs and make decisions on homelessness status. Maintain all record-keeping and data entry in line with requirements. Maximize housing options to successfully discharge duties. Make referrals to the emergency housing team and monitor these placements.
Person Specification

Direct work experience in a local authority setting within a Homelessness team. Experience with Homelessness legislation and case management. Excellent customer service skills. Proficient in record-keeping and data entry. Understanding of the CIVICA Abritas system is advantageous but not essential. Knowledge and understanding of Renting Homes legislation. Ability to work from the office five days a week.

DISCLAIMER:

By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.

Job Types: Full-time, Fixed term contract
Contract length: 3 months

Pay: 15.84 per hour

Expected hours: 37 per week

Work Location: In person

Reference ID: OR10369

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD3406486
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ystrad Mynach, WLS, GB, United Kingdom
  • Education
    Not mentioned