Job Description

Salary

From 26,403 to 28,598 to per annum (Grade E)

Contractual hours

37

Basis

Full Time

Package

Permanent

Job category/type

Housing

Date posted

19/08/2025

Job reference

REQ00000761



Are you an organised and motivated individual with a passion for providing excellent business support within the housing team? West Berkshire Council is seeking a Housing Business Support Assistant to join our dynamic Housing Service team, reporting to the Housing Support Team Leader.

The Role

As a Housing Business Support Assistant, you will play a crucial role in delivering effective business support within the Housing Service. Your key responsibilities will include:

Processing and managing incoming administration requests and enquiries Providing administrative support, including data entry, record keeping, and maintaining accurate information Assisting with the production of reports, correspondence, and documentation Coordinating and scheduling meetings, ensuring appropriate arrangements are made Handling enquiries from customers, colleagues, and external stakeholders Supporting the smooth operation of the Housing Service by undertaking ad-hoc administrative tasks as required


The ideal candidate will possess the following skills and attributes:

Excellent organisational and time management skills, with the ability to prioritise tasks effectively Strong written and verbal communication skills Attention to detail and accuracy in data entry and record keeping A proactive and self-motivated approach to work Ability to work collaboratively within a team, as well as independently Experience in providing administrative support within a business environment Knowledge or experience within the housing sector would be advantageous, but not essential


West Berkshire Council offer excellent employment benefits such as:

Flexible working wherever possible between the hours of 07.00-21.00 Hybrid working wherever possible working 40% in the office Access to a wide range of training and development opportunities Generous Local Government pension scheme Family friendly policies A range of local discounts Wellbeing Programme including Employee Assistance Programme and employee benefits You will also be entitled to a generous annual leave entitlement starting at 28 days per annum (plus public holidays) Rising by an additional 5 days after 5 years' service.
Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.

For an informal discussion to learn more about this role, please contact Charlie Ferris on 01635 519741 or email charlie.ferris1@westberks.gov.uk.

Join us at West Berkshire Council and make a positive impact in our community while advancing your career.

Explore everything that a career with West Berkshire Council has to offer here: Working with Us

Equal Opportunities

The Council supports Equal Opportunity of employment and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.

How to apply

Please now complete a short online application form. You will then be able to upload your CV.

This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.

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