Job Description

Housing Improvement Officer (DFG) - Ref: EE09925

G7: 35,412 - 38,220 per annum.

Join Us as a Housing Improvement Officer!

Are you passionate about making a difference in people's lives? Do you have a keen eye for detail and a commitment to improving housing standards for vulnerable residents? We're looking for a dedicated Housing Improvement Officer to join our team and help deliver the Disabled Facilities Grants (DFG) Service.

What You'll Do

Conduct site and house visits, surveys, and inspections of properties. Support and develop tenders and procurement frameworks for housing projects. Evaluate DFG applications, ensuring compliance with statutory requirements. Liaise with Occupational Therapists and external bodies to assess needs and recommend adaptations. Maintain accurate electronic case files and ensure compliance with council policies. Supervise contractors, monitor quality, and authorise payments. Communicate effectively with customers, contractors, architects, and other agencies. Prepare reports and briefing notes as required.

What We're Looking For

Ability to carry out property inspections, supervise works, and prepare schedules to strict deadlines. Working knowledge of housing legislation, building regulations, and technical processes relating to Disabled Facilities Grants. Understanding of health & safety procedures in construction. Strong numeric, verbal, and written communication skills. Background in customer-oriented environments, especially with vulnerable customers.

Why Join Us?

Be part of a team that champions our values: collaborative, accountable, honest, supportive, aspirational, respectful, fair, empowering, listening, and responsive. Work in a supportive environment that values your development and wellbeing. Help shape the future of housing in our community.
Read more about our benefits at https://go.walsall.gov.uk/jobs-and-careers-/benefits-of-working-for-us
If you would like to know more about this role, please contact: Rashida Hussain (rashida.hussain@walsall.gov.uk)


V iew and Employee Specification

Important note:

When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification.

If you do not include a supporting information statement, you will not be shortlisted.

Please also ensure that you complete the

work history

and

qualifications

sections of your application form.

Please do not add a CV as we do not accept them.

Please see our Information for Applicants leaflet for further information.

We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.

Closing date for applications: 09th December 2025.

Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits . Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.



We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.

Living in Walsall

Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.

Walsall Council is committed to Safer Recruitment.

To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.

Social Work Matters - Children's Social Worker Recruitment

Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.