Job Description

Housing Management Coordinator
Northumberland
Permanent, full time (37.5 hpw)
Pay 25,838 per annum
We can't offer CoS
Home, a place where you belong
This is a great opportunity for a Housing Management Coordinator to join our team here in the Northumberland Housing Team. As our Housing and Property Guru, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!
What's in it for you?

• 34 days leave, pro-rated (including bank holidays and a "me day")

• Paid time off for volunteering

• Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)

• Save up to 1140 yearly with our health cash plan, covering dental, optical, and therapies

• Career path with development and an excellent training package

• Excellent benefits and rewards including supermarket discounts and travel expenses

What you'll do
We work with customers with a range of complex needs: Complex mental health, duel diagnosis, substances misuse, LD and Autism.

• Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.
• Help our customers with housing benefit claims, making sure that these are received on their rent account.
• Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.
• Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void rooms / bed spaces / properties within set timescales.
• Ensuring we are health and safety compliant and that maintenance standards are met.

Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK!
You have

• Experience in managing a housing management caseload and overseeing landlord and housing management duties
• Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
• Able to take on a lead role within the team, offering guidance and support to your colleagues
• The ability to work on your own initiative, positively influencing people from all different backgrounds.
• Confident working collaboratively with colleagues in other parts of the business as well as with external partners

Stronger together
We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make !
The practical bits

• Working hours will be Monday to Friday 09.00-17.00
• Based at our service in Keele Drive, Cramlington you'll spend your time travelling around the properties in our Northumberland patch.
• Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
• To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!
• You'll need an Enhanced DBS check done and we pay for that.

Find out more
Click APPLY NOW to see our , us and for . Roles can close early, so don't wait. For reasonable adjustments email

Skills Required