Job Description

Housing Management Worker
Earn 12.60 per hour (24,638 per annum) and great benefits including Health Cash Plan
Permanent, full time (37.5 hpw)
County Durham
We can't offer a CoS for this role
Home, a place where you belong
This is a great opportunity for a Housing Management worker to join our team here in Transitional housing. As our Housing and Property expert, you'll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!
What you'll do

• Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.
• Help our customers with housing benefit claims, making sure that these are received on their rent account.
• To support the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales. This will involve picking up a broom or paint brush!
• You'll carry out and record the routine safety and compliance checks in our buildings and communities making sure we're compliant.
• You'll also manage the admin updating records, ordering, and arranging payment for works to be done

Why join us
This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work!
You have

• A background in property management, but that's not a deal breaker! Perhaps you've worked in an environment with compliance and health and safety checks?
• A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative.
• A passion for delivering excellent customer service and a genuine desire to help your customers.
• The ability to work on your own initiative, positively influencing people from all different backgrounds.
• Confidence working collaboratively with colleagues in other parts of the business as well as with external partners
• Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers!

Stronger together
We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits

• Work pattern is Monday to Friday 9am to 5pm.
• Based at our service in Durham you'll spend your time travelling around the properties in our County Durham patch.
• Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
• To get from A to B, you'll need a valid driving licence and a vehicle insured for business purposes. The great news is that we'll pay your mileage!
• You'll need an Enhanced DBS check done and we pay for that.

What's in it for you?

• 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too!
• Health cash plan saving you from 1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!
• Colleagues really matter to us, that's why we're the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

Find out more
Click APPLY NOW to see our Housing Management Worker , find out about us, for help to apply and our benefits. Roles can close early, so don't wait.
For reasonable adjustments email recruitment@homegroup.org.uk.

Skills Required