Job Description

Housing Management Worker
Earn 12.60 per hour (Salary 24,638 per annum (pro rata)) and great benefits including cash Health Plan
Permanent, part time (18.75 hpw)
Cumbria
We can't offer a CoS for this role
Home, a place where you belong
This is a great opportunity for a Housing Management worker to join our team here in Cumbria. Working to support our older customers (aged 55+) in Cumbria, you'll be the go-to person for housing and property matters, ensuring homes are safe, tenancies are well managed, and customers feel engaged and supported. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts.
What you'll do

• Support older residents, many of whom receive care from Lakeland Carers, the on-site team.
• Assist customers with housing benefit claims and rent account management.
• Maintain full occupancy and accurate rent records.
• Conduct routine safety and compliance checks across buildings and communities.
• Handle administrative tasks including record updates, work orders, and payment processing.
• Collaborate with the care team to promote social engagement and purposeful living.

Why join us
This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work!
You have

• A people-first mindset and ideally some experience in property management, compliance, or health & safety.
• A proactive, organised approach with a "can do" attitude.
• Passion for excellent customer service and genuine care for others.
• Confidence working independently and influencing diverse groups.
• Strong collaboration skills across teams and with external partners.
• A love for property and pride in creating homes customers are proud of.

Stronger together
We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits

• We can be a bit flexible around what hours your work, (or we're open to agreeing a work pattern with you)
• Able to use technology for creating and updating Health and Safety records, making benefit claims and doing tenancy signs ups,
• Occasionally you will need to cover other schemes or attend team meetings, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!
• You'll need an Enhanced DBS check done and we pay for that.

What's in it for you?

• 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too!
• Health cash plan saving you from 1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!
• Colleagues really matter to us, that's why we're the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

Find out more
Click APPLY NOW to see our Housing Management Worker , find out about us and for help to apply. Roles can close early, so don't wait.
For reasonable adjustments email recruitment@homegroup.org.uk

Skills Required