Job Description

LOCATION:


Crieff Area Office 32 James Square Crieff, PH7 3EY


SALARY:


31,984 - 35,100 per year


CONTRACT TYPE:


Permanent


POSITION TYPE:


Full Time


HOURS:


36 hours per week



We currently have the following opportunity:



Housing Officer - PKC12834

31,984 - 35,100

Crieff Area Office, 32 James Square, Crieff



Do you enjoy working with people? If so, we have an exciting opportunity for the right person.



This is a Housing Officer role within the South Locality Housing Team. The post will be based at our Crieff office. You will work as part of a team and will report to and support the Area Co-ordinator in providing a comprehensive housing management service to tenants and residents in your area.



You will help to create vibrant, attractive, safe and sustainable neighbourhoods and communities. You will ensure that tenants are comfortable, supported and secure in their homes and provide accurate and relevant advice and guidance to help tenants to manage and sustain their tenancies.



Services you will provide in your area include estate and tenancy management including neighbourhood, anti-social behaviour and environmental complaints; rent and arrears management; housing advice, assistance and information.



You will work Monday to Friday from 8.45am-5pm but will participate in a flexi scheme.

Skills & Experience Required

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You will need to be organised and structured in your approach to the role and be able to prioritise and react quickly to changing situations within appropriate timescales.



You will bring a positive energy; embrace change and work with the business to ensure optimum service is always provided.



You will have the ability to understand basic relevant legislation.



The successful candidate should hold the following behaviours, skills and attitudes:

sensitivity and empathy organisational skills to plan, prioritise and schedule activities in advance for self and others digital skills to operate, organise and maintain relevant systems and equipment ensuring the integrity of data, appropriate security, access and housekeeping excellent communication skills (verbal and written) a customer-first approach to work negotiation and influencing skills leadership skills the ability to adapt to different situations self-motivation and tenacity problem-solving skills the ability to make decisions, work under pressure and to meet deadlines

the ability to work flexibly on their own initiative and as part of a team.

Candidates should ideally hold a Chartered Institute of Housing Level 3/4 Certificate/Diploma in Housing Practice or relevant equivalent; have experience of working in housing and or related environment; be computer literate with proven IT skills.



You must have a valid driving licence and access to a vehicle for work as this post requires you to travel to a variety of locations across Perth and Kinross.

Working at Perth & Kinross Council

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Our

values and behaviours

influence our work and support us in the delivery of our key priorities. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our

values and behaviours

.