Job Description

We are working closely alongside a Local Authority in

Caerphilly

to assist with the appointment of a

Housing Advice Officer

, on a

3-month contract

, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay

:

15.84 - 20.01 per hour

Summary:

We are seeking a highly motivated and experienced

Housing Advice Officer

to join the Housing team ?in Caerphilly?. The successful candidate will play a key role in delivering statutory homelessness services in line with the Housing (Wales) Act 2014. The postholder will provide comprehensive housing advice and assistance to residents, assess and investigate housing need, make legal homelessness decisions, and manage a caseload from initial contact through to resolution.

This role requires

direct experience within a local authority Homelessness Team

, strong knowledge of relevant legislation, excellent customer service skills, and a commitment to supporting vulnerable individuals.

Responsibilities:

Assess housing needs and make legal homelessness decisions under the Housing (Wales) Act 2014. Investigate applications, gather evidence, and carry out enquiries in line with statutory duties. Provide housing advice and assistance to individuals at risk of homelessness. Manage a caseload of complex housing cases, prioritising work to meet statutory deadlines. Explore and deliver practical solutions to prevent and relieve homelessness.

Requirements:

Direct work experience within a

local authority Homelessness Team

. Demonstrable knowledge and experience in applying

Homelessness Legislation (Housing Wales Act 2014)

. Experience in managing a caseload and making legal homelessness decisions. Strong background in providing housing advice and assistance. Proven ability to assess housing needs and make appropriate referrals.

Please note:

You should be available to work immediately or at a short notice. You should have right to work in U.K This role requires an

Enhanced DBS

Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important

: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Job Types: Full-time, Fixed term contract
Contract length: 3 months

Pay: 15.84-20.00 per hour

Benefits:

Company pension Employee discount Flexitime Free parking On-site parking Referral programme Store discount
Schedule:

Monday to Friday
Ability to commute/relocate:

Hengoed, CF82 7PG: reliably commute or plan to relocate before starting work (required)
Experience:

assess housing needs and make appropriate referrals: 1 year (required) local authority Homelessness Team: 1 year (required) applying Homelessness Legislation (Housing Wales Act 2014): 1 year (required) managing a caseload and making legal homelessness decisions: 1 year (required) housing advice and assistance: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Hengoed, CF82 7PG