Job Description

Salary

MATERNITY COVER, 37HRS, FRWK12, 28,731 - 31,545, FTE

Contractual hours

37

Basis

Full-Time

Region

Nottingham

Package

Life Assurance, Pension (up to 4%), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, learning programmes tailored to suit different roles and services, Health Cash Plan

Date posted

11/07/2025

Job reference

REQ004083

HOUSING OFFICER, NOTTINGHAM, MATERNITY COVER, 37HRS, FRWK12, 28,731 - 31,545

,

FTE

Exciting opportunity 12-month Fixed term contract to cover Maternity Leave.


Are you an experienced housing professional or do you have the right transferable skills? Do you have a passion and drive for excellence and teamwork? Would you love to work for a landlord who puts residents and the local community at the heart of what they do?


If so, Framework has a rare and exciting opportunity for you to join our Housing Management Service. We are currently looking to employ a Housing Officer based in our Nottingham office to cover for maternity leave.

We're looking for somebody to provide day to day support and specialist guidance to our residents, neighbours, and local community. With support from your Senior Housing Officer, you will play a vital role in tackling rent arrears and anti-social behaviour. You will be responsible for carrying out regular property inspections. You'll be driven and want to ensure that as part of the team we meet our objectives around delivering good customer service, low voids, high rent collection rates and meeting our Service Level Agreement.

You will be expected to be based in the office for most of the time when not on visits, with some flexibility for home working. You must hold a current full driving license and have access to a vehicle.

Duties and skills will include:

An ability to plan and organise your own workload Developing links and partnerships with support services, community protection services and other stakeholders Ensuring incidents of neighbour nuisance, anti-social behaviour and harassment are

investigated, and appropriate action taken in liaison with other agencies

Have an understanding of tools available to landlords and partners in relation to dealing with anti-social behaviour Maximising income through effective rent account monitoring Dealing with enforcement of tenancy conditions and representation in court Working closely with support services to prevent eviction and manage challenging behaviours Knowledge and understanding of the requirements of a landlord in relation to property compliance

What we need from you:

You should have relevant knowledge about tenancy agreements. Experience with dealing with tenancy and neighbourhood issues would be an advantage but above all, you'll be someone who enjoys working with a good level of autonomy An ability to work to the CIH professional standards An understanding of the issues faced by vulnerable people The ideal candidate will have a minimum of a level 4 qualification in Housing Management or similar (or a willingness to obtain a minimum level 4 with Frameworks support)

In return we'll give you space and the encouragement to develop, both personally and professionally, within an organisation that is continually evolving to meet the needs of a complex and changing social landscape.

Working for Framework you will experience a variety of benefits including pension scheme, free eye tests, access to the Employee assistance programme, but most importantly you will work for a company that invests in its employees and promotes a healthy attitude to personal development and work life balance.

Why Join Us?

We invest in you and encourage career progression - providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more. Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff. Employee assistance programme, salary sacrifice schemes. Stakeholder pension, enhanced maternity and paternity leave and paid sick leave. 32 days holiday including Bank Holidays - increasing with service. Paid DBS and Update Service. Loyalty awards and non-contributory life insurance. Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottingham's few Disability Confident Leaders, we warmly encourage job applications from people with disabilities.




Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.



98% of the workforce in a recent staff survey said they were proud to work for Framework.



Framework is an Equal Opportunities Employer. Registered charity No: 1060941.


As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application.


As an organisation we do not offer sponsorship for overseas candidates as our roles do not come under the Shortage Occupancy List (SOL) for the scheme. Any non-UK citizen who wishes to apply for a role within Framework would need to be able to provide valid RTW in the UK without the need for support from us.