Job Description

You know housing can change lives, so do we. Help us make a difference and make housing work for the people who need a place to call home.

At The Bond Board, we believe everyone deserves a safe, secure home, and we know that private rented housing can play a part in solving homelessness when it's managed with care and purpose.

We're looking for a Housing Officer who shares our commitment to supporting vulnerable people and preventing repeat homelessness. This is a key role in our small but growing team, helping to manage properties, collect rent, and make sure repairs are carried out quickly and fairly.

You'll work closely with tenants who may be facing challenges, so empathy and good communication are just as important as property knowledge. This role combines practical housing management with a social purpose, helping people stay in their homes and build more stable lives.

What you'll be doing

Carrying out property viewings, sign-ups and move-ins Completing regular inspections and arranging repairs Managing rent collection and following up arrears Responding to housing-related issues and supporting tenancy sustainment Working alongside support staff and external contractors Helping us grow and improve how we manage homes

What we're looking for

Experience in housing management or a related setting Strong organisational and communication skills Ability to work flexibly and sensitively with vulnerable tenants Confidence using ICT and housing management systems
We value transferable skills and lived experience. If you meet most of the criteria and share our values, we'd still like to hear from you.

Why join us

We're a values-led charity with a clear vision: a safe, accessible, just and sustainable private rented sector for people on low incomes.

You'll be part of a supportive, down-to-earth team that's making a real difference not just managing housing but changing lives.

Apply Now!

Join The Bond Board and be part of a team dedicated to transforming lives and communities.

Closing date is

Thursday 18th September 2025

at

10:00am. We reserve the right to close this vacancy early should we receive a sufficient number of applications.

If you are ready to take on this rewarding role and help us deliver essential housing services, please submit your CV and provide a covering letter.

Please note:

Your covering letter should give examples of how you meet each separate Essential Criteria in the Person Specification. You should also include examples where you meet the Desirable Criteria.

Further details about the role are available to download on our website at https://thebondboard.org.uk/get-involved/jobs/:

- Housing Officer

- Person Specification Housing Officer

- Application information & guidance

- Organisation Chart Aug 25

The Bond Board's approach to recruitment is to ensure that the process is fair, transparent, consistent, and accessible. We anonymise applications by removing all personal and monitoring information before short-listing takes place.

If you have not heard from us within 4 weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that this position requires an enhanced DBS check.

The Bond Board is an Equal Opportunities employer and we welcome applications from the whole community.

Registered Charity Number: 1040176

Job Type: Full-time

Pay: 27,329.00-29,052.00 per year

Application question(s):

Please show at least 1 years' experience of all housing management functions, and an understanding of implementing housing legislation, policies and procedures (as specified in Essential Criteria in Housing Officer Person Specification). Please demonstrate your understanding of the welfare benefit system, particularly with assistance towards rent (as specified in Essential Criteria in Housing Officer Person Specification). Please give an example of your communication skills when working with vulnerable people, partner agencies, or contractors (as specified in Essential Criteria in Housing Officer Person Specification). Please give an example showing your ability to manage and prioritise a case load effectively and maintain accurate records (as specified in Essential Criteria in Housing Officer Person Specification). Please give an example showing your ability to maintain clear professional boundaries (as specified in Essential Criteria in Housing Officer Person Specification). Please confirm you have a full driving licence with access to a car (as specified in Essential Criteria in Housing Officer Person Specification).
Work Location: In person

Application deadline: 18/09/2025
Reference ID: HO Aug25