Job Description

TO APPLY PLEASE COMPLETE THE APPLICATION FORM VIA OUR WEBSITE. CV'S WILL NOT BE ACCEPTED.

https://www.rykneldhomes.org.uk/about-us/jobs-and-careers/current-vacancies/

Housing Officer - Permanent and Full Time - Salary starting 31,000.27 and progressing through increments to the top of the Grade 35,088.24

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Please find attached the job description and person specification which indicates the essential criteria for gaining an interview. For further details please contact a member of the HR team.

Closing date - 14th November 2025

Key Accountabilities

The post is responsible for comprehensive assessment of tenant's needs in respect of any risk to tenancy, visiting tenants at home to explore options and solutions, agreeing a support plan, and delivering support directly or in partnership with other teams or agencies. The post will provide assistance in all housing management tasks, contributing to effective estate management. You will work closely with other teams to ensure an integrated approach. You will think beyond established practices in order to create innovative solutions for tenants to build personal capacity and encourage independence. Keeping accurate records of case management and producing clear performance information to demonstrate practical outcomes for clients and a customer focused service in response to a wide range of housing related support needs:

Conducting customer visits to assess any support requirements, facilitating the delivery of this support or referring on to other agencies where required.

Referral to Adult Care services, social services and medical care

Addressing welfare and safety concerns through signposting to other support agencies

Supporting tenants to achieve personal goals and social contact through local networks. Tackling low level tenant vulnerability where there is a potential for breaches of tenancy conditions

Tenancy risks linked to debt and financial exclusion

Advice in relation to Aids and Adaptations

Assisting the Housing Manager to ensuring effective housing management arrangements and enforcement as requested

Job Types: Full-time, Permanent

Pay: From 31,963.27 per year

Benefits:

Company pension Flexitime On-site parking
Work Location: In person