Job Description

Housing Related Support Officer

- Six months FTC

Salary:

31,022 to 32,597 depending on experience

Annual Leave

: 25 Days plus bank holidays

Car Allowance:

Generous mileage allowance

We're looking for a compassionate and proactive individual to join our Extra Care team as a

Housing-Related Support Officer

. This is a rewarding opportunity to make a real difference in the lives of older and vulnerable residents, helping them live independently and happily in their homes.

You'll be based across three Extra Care schemes, providing tailored support to customers --from helping with tenancy management and finances to organising social activities and promoting wellbeing. You'll work closely with care staff, housing colleagues, and external partners to ensure residents feel safe, supported, and part of a thriving community.

What You'll Be Doing

Supporting tenants to maintain their tenancies and live independently Assisting with budgeting, benefits, repairs, and personal admin Setting up and running social activities to reduce isolation and build community Responding to changes in tenants' circumstances (e.g. health, bereavement, hospital discharge) Tackling anti-social behaviour and working with agencies to improve community safety Carrying out assessments and creating personalised support plans Encouraging tenant involvement and promoting the use of assistive technology Liaising with Somerset Lifeline and emergency response services

What We're Looking For

A full UK driving licence A genuine desire to support vulnerable people Strong communication, IT, and organisational skills Confidence working with a range of partners and agencies A problem-solving mindset and a flexible, person-centred approach

Why Join Us?

We're proud to be a people-first organisation where colleagues are valued, supported, and heard. You'll be joining a passionate team with access to Excellent training and development opportunities A generous Local Government Pension Scheme (with 19.9% employer contribution) Hybrid working and modern equipment Enhanced parental leave and wellbeing support Recognition schemes and long service awards Discounts on leisure, entertainment, and more If you're ready to make a meaningful impact and be part of a supportive, forward-thinking team, we'd love to hear from you.
Job Types: Full-time, Permanent

Pay: 31,022.00-32,597.00 per year

Benefits:

Company events Company pension Flexitime Free parking Health & wellbeing programme On-site parking Sick pay
Ability to commute/relocate:

Bridgwater: reliably commute or plan to relocate before starting work (required)
Work Location: In person