Job Description

Job profile

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The job requirements are detailed below. Essential qualifications, skills and experience are listed in the s/Person Specification which can be found under the attachments section below.

Job details

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Job reference

REQ001817

Date posted

21/10/2025

Apply by

04/11/2025

Salary

36,363

Contractual hours

37

Basis

Full Time

Job category/type

Housing

Housing Solutions Officer

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Job description

Mae'r ddogfen hon ar gael yn Gymraeg / This document is also available in Welsh.

Based in Sardis House, Pontypridd

We are looking for a self motivated and enthusiastic individual to be an integral part of our busy Housing Solutions team.



You will be responsible for interviewing and advising clients at risk of homelessness or in housing need so wherever possible homelessness is prevented and the Council can effectively discharge its duty in accordance with the Housing(Wales) Act 2014. You will also carry out full assessment of clients housing and support needs to complete online Common Housing Register applications.



You should have experience of working in a busy and pressurised customer facing role. Knowledge of the relevant homelessness legislation is essential, and experience of partnership working would be desirable..



If you would like an informal discussion about the post then please contact Gareth Gaspar, Housing Solutions Manager on 07795 391725 or email Gareth.K.Gaspar@rctcbc.gov,uk.




Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council.

In addition to this safeguarding responsibility, the successful applicant for this role will also be subject to an enhanced disclosure and barring service check.

The Council values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non-binary identities, religion or belief or pregnancy and maternity. We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn our LGBTQ+ Network.

An application submitted for this post in Welsh will not be treated less favourably than an application made in English.

As part of the Council's longer term objectives in relation to the Welsh language and its Workforce Planning Strategy, it is committed to a guaranteed interview scheme for Welsh-speakers of Level 3 and above. If you meet the essential criteria as identified in the person specification for the job and are a Welsh-speaker of Level 3 and above, you will be invited to interview if you choose to participate in the scheme.

In view of the large number of Application Forms which are currently being submitted individual applications are not acknowledged. Consequently if you do not hear from us within four weeks of the closing date, please assume that your application is unsuccessful on this occasion. In which case you are thanked for the interest you have shown in applying for a position within the Council.



In support of the Council's voluntary pledge to support the Armed Forces, the recruiter must always be prepared to ensure that applicants who have identified themselves as members of the Armed Forces including Service Leavers, Veterans or Reservists and who meet the essential criteria of the person specification, are offered an interview.