Job Description

Salary:

38,626 - 40,476 pro rata

Hours per week:

18.5 hours

Interview date:

To be confirmed after shortlisting

Housing - Empowering Housing Solutions for All in Wiltshire

Be the change you want, advise, support, and empower those in your community without homes or in unsuitable housing today!


Our Housing Solutions Service offers advice and support to people who are homeless or at risk of homelessness. We help customers respond proactively to their housing situation and find suitable, affordable accommodation.


As a Housing Solutions Team Leader, based at our lively Bourne Hill Hub in Salisbury, you will share responsibility for the day-to-day running of the Housing Solutions Service in a job-share with another part-time team leader . Working hours are Wednesday afternoon, all day Thursday and Friday.


You will lead a dedicated team of about 11 FTE officers delivering housing advice and fulfilling our statutory duties. You and your team will work with people facing difficult circumstances - eviction, relationship breakdown, abuse, sofa surfing, or mortgage issues . Many of our customers are facing financial hardship or have experienced trauma.


We're looking for someone who is empathetic, resilient, and able to work with both customers and staff in a trauma-informed way. You will provide expert advice and coach staff, ensuring they work proactively to prevent or relieve homelessness in a customer-centred way. You will be collaborating with colleagues and external agencies on complex cases.


You will bring at least 3 years' experience in housing, a degree or equivalent, in-depth knowledge of allocations and homelessness law, private rented sector law and social housing law.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right.

Please download and read the

role description and person specification

carefully before you apply as well as

Our Identity

.


The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.

For more details, contact Sue Cox, Housing Solutions Team Leader, at

Sue.cox@wiltshire.gov.uk

.

This role may be subject to certain successful security checks; please see the role description for more information.


We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our

statement of commitment to equality and inclusion

.

Disability Confident Employer

Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!