Job Description

Key responsibilities of the role:

Provide support primarily related to housing needs of older people in the county Develop a working knowledge of the information resources and office systems, which support the advice service, using them effectively and contributing to their continuous improvement. Keep up to date on relevant changes in the law, policies, and procedures, both locally and nationally, as they apply to and affect older people and their carers. To provide and maintain statistical information and case records in line with data protection regulations. To deliver outreach within the community providing information on the support available and direct support services to older people. To negotiate on behalf of clients, ensuring that the client's best interests are represented. Contribute to the maintenance of local information systems. To work as part of a team with other advice staff and volunteers. To liaise with outside agencies including Social Services and Department for Works and Pensions on behalf of clients, and for the purpose of establishing close working links. To make home / outreach visits as necessary To assist with the training and supervision of the advice volunteers. Promote the service to local partners and priority clients.
Job Types: Full-time, Fixed term contract
Contract length: 42 months

Pay: 24,060.00 per year

Benefits:

Bereavement leave Company pension Sick pay Store discount Work from home
Work Location: Hybrid remote in Aberystwyth SY23 2LN