Job Description

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WOULD YOU LIKE A CHANGE IN CAREER?

Do you have the compassion and resilience needed to work with vulnerable adults at risk of homelessness with challenging behaviours and complex needs? Are you seeking a new challenge or a change of career? If so, we welcome you to apply for the role of Housing Support Worker where you will offer practical and emotional support to vulnerable adults.

Housing Support Workers (HSW) will be required to carry out risk assessments and create support plans for each tenant in their case load. As a HSW, you will be required to carry out weekly support sessions with the tenants to ensure they are able to manage their tenancy effectively.

We are in need of people that are passionate about the work we do, are you:

Non judgemental Resilient Empathetic Flexible to change Patient Enthusiastic
ABOUT THE ROLE - HOUSING SUPPORT WORKER

Many of our tenants have faced significant challenges in securing a positive future - they need support to make progress and achieve their aspirations especially around employability and securing permanent housing. As a Housing Support Worker, you will have a case load of tenants and you will play a pivotal role in their lives, working alongside them to assess risks and needs and to develop person centred support plans which will enable them to make progression towards independence.

We will provide all support, induction and training to the successful candidate.

If you have these qualities, are able to engage with people and feel you are able to make a positive difference to their lives, we would be delighted to receive your application!

PLEASE NOTE - THIS IS NOT A CARE OR DOMICILIARY CARE ROLE.

Support workers are required to have a valid driving licence and access to their own vehicle.

NVQ in health and social care is desired however full training will be provided to the successful candidate.

The Housing Support Worker role requires the individual to use their own initiative, be responsible in the role, manage the properties efficiently and show motivation, willingness to learn and progress forward in the job.

PURPOSE OF THE ROLE

Visit properties and provide floating support to tenants living in supported accommodation in Birmingham, to develop their skills, confidence, preventing homelessness and successfully moving them on into independent living.

KEY RESPONSIBILITIES

To provide support to tenants of the highest standard To use own initiative where necessary when working with tenants and colleagues To ensure tenants support needs are met To assist tenants to have an improved quality of life and empower them to make choices To bring to the attention of the Supervisor any concerns relating to tenants and their wellbeing To protect tenants from any form of abuse To move tenants into their accommodation using own vehicle To take tenants to appointments in emergencies (i.e. jobcentre / foodbank) To assist tenants to achieve their support plan goals and / or other support needs To create support plans in respect of each tenant through careful observation, assessment and writing up of daily reports - with input from other relevant multi-agencies and / or the supervisor accordingly To maintain accurate notes / records To support tenants to register with local health care services To support tenants to access opportunities in education / employment or training To assist and enable tenants to gain or maintain their accommodation and to support them towards independent living To assist in the preparation of accommodation for new tenants To report maintenance and repairs needed to be carried out To maintain the standard of properties by carrying out property checks
ESSENTIAL RECORD KEEPING

To ensure all information relating to tenants are accurate and up to date To maintain accurate records of progress towards achievement of agreed goals and targets reflected in support plans
CONFIDENTIALITY

To ensure confidentiality is of the upmost importance and must be maintained at all times
QUALIFICATIONS

NVQ in Care, Information, Advice and Guidance or other relevant subject (desirable)
ROLE / EXPERIENCE

Experience of working with people in the following settings: youth work, residential or social work, probation / criminal justice, community work, education and training, housing or support work
KNOWLEDGE

Ability to use own initiative Flexible in approach to work Basic understanding of welfare rights and state benefits
SKILLS

Legible handwriting Computer literate including MS Office Able to plan and organise own work Able to make and maintain accurate records Able to assist people with basic numerical calculations e.g. rent payments Able to create and maintain effective working relationship with external agencies Able to act on own initiative Able to follow written or spoken instructions, clarifying or challenging when necessary Able to relate to people
CONDITIONS OF EMPLOYMENT

ALL employees must abide by the Employee Code of Conduct Policy and Equal Opportunities document
If you wish to discuss the job role or have any questions please contact Aman on 0121 507 0050 / 07834 170 901

Job Type: Full-time

Benefits:

Company pension On-site parking
Work Location: On the road

Job Type: Full-time

Pay: 24,277.00-27,300.00 per year

Benefits:

Company pension
Work Location: On the road