Job Description

Support Worker - role profile

Location

: Office base in Swinton | Covering Greater Manchester

Hours

: 35 hours per week, Monday to Friday 9-5

Salary

: 25,000 - 31,000 per annum (based on experience)

Start date

: As soon as possible

About Redisher Support Services

Redisher Support Services is an expanding supported housing provider, specialising in working with asylum seekers, and other vulnerable individuals across Greater Manchester. We are committed to providing safe homes, compassionate support, and meaningful pathways toward independence. As our services grow, we're looking for passionate and committed individuals to join us and help shape the future of our support work.

About the Role

As a Support Worker, you'll provide housing-related and holistic support to tenants as they rebuild their lives. You'll assist with tenancy management, benefits access, health and wellbeing, and steps into work or education. You'll be based at our Swinton office and work across the Greater Manchester area.

Key Responsibilities

Conduct assessments and sign up new tenants into our service Support clients with Housing Benefit, Universal Credit, and welfare entitlements Complete support plans and risk assessments tailored to each individual Maintain detailed records using our CRM and in-house systems Teach life skills and promote steps toward employment or training Liaise with GPs, local authorities, housing services, and other agencies Monitor property conditions and report repairs or tenancy breaches Manage challenging behaviours and initiate tenancy enforcement if required

Essential Skills and Qualities

Compassionate, non-judgemental, and resilient Excellent verbal and written communication skills Confident managing your own diary and working independently Proficient with IT systems including email and basic admin software Aware of safeguarding and professional boundaries Comfortable handling conflict and supporting individuals in crisis Full UK driving licence and access to a car with business insurance

Desirable Experience

Experience supporting refugees, asylum seekers, or vulnerable adults Understanding of Housing Benefit, Universal Credit, and tenancy law Background in supported housing, advice, or social care or equivalent degree Knowledge of safeguarding and trauma-informed support Ability to speak additional languages Experience working across multi-agency or culturally diverse environments

Additional Information

All posts subject to a satisfactory DBS check Ongoing training and development provided
Job Type: Full-time

Pay: 26,000.00-31,000.00 per year

Benefits:

On-site parking
Schedule:

Day shift Monday to Friday No weekends
Work Location: In person