Job Description

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Stock Control Derby
HQ Stock Control Administrator
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Who are we?
We are Motorpoint, the UK's leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision:
To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality.
We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life - PROUD, HAPPY, HONEST, SUPPORTIVE - by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role: HQ Stock Control Administrator
Salary: 23,887.50 per annum.
Location: Champion House - Derby.
Contract Type: Permanent
Hours: 37.5 hours per week (Monday - Friday).
What will you be getting up to?
As a Stock Control Administrator, you will play a key role to support the efficient delivery of operational, inventory, and supplier-related activities. The successful candidate will play a key role in managing orders, case administration, audits, and supplier communications, while ensuring accurate records and timely processing across multiple systems.
Key Responsibilities:
The role will be responsible for managing order and case administration activities, including processing invoices and orders, handling pre and post collection cases, consignments and coordinating collections with delivery companies. Responsibilities also include managing back-order items and customer-possession item requests, logging all vehicle book packs items and coordinating post to sites. Monitoring central requests, monthly reporting, and handling related calls will be essential to the role.
Inventory & Audit Control:
These include conducting key audits, part audits, and SD card audits, managing an exception report, scanning documents and maintaining accurate and up-to-date records. The role will ensure discrepancies are investigated, resolved, and reported in line with company standards.
Supplier Management:
The role also supports procurement and supplier management activities, including ordering missing items, as well as sourcing cost-effective replacement parts. Regular supplier contact is required to resolve issues, obtain updates, and prepare supplier reports.
Performance and Feedback:
Support the department in meeting customer service (Net Promoter Score - NPS) targets.
Collaboration:
The role will also involve supporting broader Supply Chain operations to ensure efficient coordination and high standards of customer service.
Flexibility and Support:
Be prepared to assist with additional tasks and responsibilities within the department as required, demonstrating flexibility and the ability to support other functions when needed.
What do we need from you?

• Experience in customer service is a benefit but not essential.

• Strong organisational and communication skills.

• Ability to manage multiple tasks and deadlines efficiently.

• Problem-solving skills, with a focus on delivering prompt solutions.

• A proactive, positive attitude with a commitment to maintaining high standards of customer service.

What is in it for you?
Paid time off every month to do something that makes you happy
31 days' holiday plus days off for your birthday, getting married, or moving house
Additional holidays for length of service
Long service awards
Staff discount on cars and finance options
Discounts and cashback at hundreds of high street retailers and restaurants through our "My M.O.T" platform
Smart Tech in partnership with Currys
Cycle to work
Pension
Healthcare
Enhanced Parental Leave
Employee Assistance Programme (EAP)
Vocational and personal development training courses
Quarterly team socials
Team feasts
Scratch card rewards
Sharesave scheme (SAYE)
Plus much more!
Closing Date: 26th January 2026
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
#IND2
Department Stock Control Locations Derby
Our teams
Making car buying easy takes all kinds of people. Yes, our Online and Showroom Sales teams kick off the process, but who's keeping the engine running behind the scenes? For starters, there's our Vehicle Preparation and Workshop teams, getting cars ready for sale. Then, there are Buyers, hunting out the best vehicles around. Software and Product teams create an amazing digital experience while Aftersales help customers post-purchase. Finally, there's Head Office and Business Support keeping everything running smoothly.
About Motorpoint
Car buying made easy
At Motorpoint, buying a car is simple. We only do nearly new cars and nobody beats us on price. That's a promise.
We only sell nearly new, and our cars are all under warranty - so peace of mind comes as standard. And with a range of makes and models to choose from, you're sure to find one within your budget.
Whatever you need, we're here to help. With finance options that put you in the driving seat and award-winning customer care before and after you buy, we'll make sure you drive away happy.
So, what are you waiting for? or find out more about us below.
Founded in April 1998
Co-workers 800+
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Stock Control Derby
HQ Stock Control Administrator
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Skills Required