Job Description

Job summary

The HR Lead plays a key-role in the practice, supporting the Practice Manager in running the practice on a day-to-day basis.

This is an exciting opportunity to join general practice & work with both the clinical and non-clinical teams to improve patient outcomes & efficiency within the practice.

Working in primary care is a rewarding place to be but it is not for everyone. This is a purposeful job - one that needs commitment, empathy and a degree of selflessness. You also need to have excellent time-management skills and be able to prioritise (often multiple) deadlines.

There is an emphasis on governance and CQC compliance, which is balanced with proactive work such as improving access and supporting the wider team.

Ideally, you will have experience of working in Primary Care either in a senior admin position or as an Assistant PM.

You need to have an enthusiasm for compliance and business improvement; have a basic understanding of the complexities of the NHS; & appreciate the funding constraints that we work within. You must be proactive, well-organised, and have experience of using MS Office

We have a responsibility to our patients to deliver a high standard of health care. Everything we do within the practice has an impact on patient outcomes.

A keen eye for detail, sense of humour, integrity and resilience is necessary for the successful candidate

Main duties of the job

Support the PM in carrying out day-to-day activities to allow the PM to deliver the strategic goals of the practice. You will also provide an element of cover or source of advice in the event of their absence. You will work closely with the PM to improve standards and efficiency across a wide range of clinical and administrative activity to improve patient outcomes and staff wellbeing.

You will support the management team in promoting equality, diversity, and inclusion; health and safety; quality and continuous improvement, confidentiality, collaborative working, service delivery, learning and development and carry out other duties as directed by the management team.

As a member of the practice management team you may be asked to attend Partner meetings and have access to confidential and sensitive information - you must therefore have discretion and integrity.

About us

We serve around 8400 patients.

Both the clinical and non-clinical teams are hard-working and deliver hundreds of appointments on a daily basis, answer an equal number of telephone calls, deal with vast numbers of repeat prescriptions, make referrals to secondary care, receive and code incoming letters, deal with pathology results and much, much more.

All staff have good working relationships and try to take time out each day to check-in on each other.

Working in primary care is a rewarding place to be but it is not for everyone. This is a purposeful job, one that needs commitment, empathy and a degree of selflessness.

Job Type: Part-time

Pay: 17,694.09-30,847.54 per year

Expected hours: 24 per week

Benefits:

Company pension On-site parking
Work Location: In person

Reference ID: HR role