Job Description

The Team Behind the Success

You will be joining a people-focused, values-driven business that has proudly earned Best Companies accreditation for three years running. We place employee engagement at the heart of our culture, ensuring our team feels valued and supported. With customer engagement also at our core, we strive to provide exceptional service and lasting relationships. As we continue to grow, 2026 promises to be an exciting year, there's no better time to be part of our journey.


We've been enhancing managed services for UK organizations since 2003. We specialise in telephony, connectivity, managed IT, cyber security, and cloud infrastructure, providing customers with the tools they need to succeed. We're committed to evolving our services to meet their needs and exceed expectations. By joining us, you'll have the opportunity to make a real impact on the businesses we partner with--and the world around them.


This role provides essential support to the day-to-day running of the People and Culture function. You will deliver administrative support across a wide range of people-related activities and projects, helping to ensure the function operates efficiently and accurately. Strong timekeeping, organisation, and attention to detail are critical, as you will be managing multiple tasks and priorities. You will build strong working relationships with colleagues across our UK offices and collaborate closely with our team in Sri Lanka, so clear and effective communication skills are essential. The role involves handling sensitive employee information and data, meaning discretion, professionalism, and a high level of integrity are fundamental requirements.


At Telappliant, we are committed to providing an environment where every individual is valued, and your growth is at the forefront. In return for your hard work and fresh insights, we offer opportunities that accelerate your career development and provide the guidance needed to reach your full potential. Here, you'll not only enhance your skills but also build lasting connections with a team that shares your vision.

What's your mission?

As a People & Culture (HR) Apprentice, you will gain a full understanding of the 'people' side of the business. Reporting to the People & Culture Manager, you will spend time learning how colleagues are recruited, trained and supported in their employee journey. You will work toward a recognised L3 or L5 HR qualification (20% of your working hours will be dedicated to your studies), which will, alongside your practical work experience, will help you put your learning into practice. This apprenticeship duration is approximately 18 months - 2 years. This position requires zero experience, and we are happy to consider all kinds of applicants whether you're a school leaver or looking for a fresh start to develop a new career path. What is vital is your passion for people, and an enthusiasm to support the business through the next stages of its development.


You will be responsible for supporting the People & Culture Manager in all administration and support tasks and will support our teams in 5 offices across the UK and our team in Sri Lanka. I can guarantee that no one day will be the same, some of the activities you will be involved in are outlined below:

Supporting with the preparation of and maintaining new hire offers. Updating employee changes in the HR Database (including new hires, contract changes, compensation changes, personal detail changes, etc). Assisting with the collation of data for monthly board reports as needed. Completing Employment verifications such as new starter reference checking and DBS checks. Supporting the Learning & Development activities across the organisation. Conducting compliance audits such as GDPR, Right to Work, Health & Safety checks. Creating and managing relationships with colleges, universities and learning and development bodies to encourage a talent pipeline. Managing the recruitment process, from placing an advert and screening candidates through to organising interviews and supporting line managers with candidate information. Dealing with work experience requests. Organising People related activities such as Christmas events, Staff Social Events. Coordinating training sessions. Assist with collating employee feedback. Supporting the People & Culture Manager with the development of employer brand strategies and initiatives.

What do you need?

To apply for this apprenticeship, you will need to have the following characteristics:

A genuine interest in developing a career in HR and / or L&D Strong verbal and written communication skills The ability to act in a confidential and sensitive manner An interest in working with people The ability to work as part of a team The ability to work accurately, with good attention to detail

Skills, Knowledge and Abilities

Minimum of 5 GCSE's at grade A - C including English and Maths
Good working knowledge of Microsoft Office - Word, Excel, PowerPoint and Outlook. Curious, motivated with ability to learn quickly and a desire to succeed Task Orientated with ability to take ownership of required tasks and actions Ability to work as part of a team and using multiple communication methods Good administration skills with the ability to work accurately and with attention to detail Excellent interpersonal, written and oral communication skills Desire to learn analytical approaches and problem solving Ability to work with, exercise and maintain sensitivity and confidentiality Strong work ethic and professionalism

Equal Opportunities

Be bold, be unique, be brilliant, be you. We are looking for individuality and we value diversity. We are an equal opportunities employer, and we are committed to treating all applicants and employees fairly and equally.

We work hard and we play hard - just a few of our Benefits include:

25 days holiday, plus UK Bank Holidays An additional day off to celebrate your birthday Life insurance Income Protection cover Cycle to work scheme EAP - 24-hour support to help with all of life's challenges*
Like us, you will have a passion for continuous development and development opportunities will always be available to you.
This is a fantastic opportunity to join a growing company who would offer further training and development opportunities to the right individual. Interested? Please submit a CV and a 1-page cover letter telling us about yourself and why you are interested in this programme and we'll be in touch in the New Year!