Job Description

We are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin.

Our founders David and Tracy have a pioneering vision to pro-actively transform the beauty industry through science, innovation, and education. This has led the way to better, scientifically proven, long-lasting results in skincare, and better business success for salon professionals and brand partners.

The iiaa is more than skincare. It's award-winning skin health. And its overall health. It's looking great on the outside and feeling even better on the inside. It's a confidence that comes from embracing whoever you are, whatever your age.

About the role

As our HR Advisor, you'll be the go-to person for all things people-related - supporting our head office teams in London Bridge, warehouse colleagues in Hemel Hempstead, and our remote teams across the UK and Ireland.

This is a hands-on role where you'll be working closely with the Head of HR & Recruitment, line managers, and team members to make sure everyone feels supported and empowered. From employee relations to recruitment, from onboarding to engagement, you'll play a big part in shaping the everyday experience of our people.

It's varied, fast-paced, and rewarding - perfect for someone who enjoys building relationships, solving problems, and helping a business and its people grow.

We need someone who can work in both our central London office (SE1) as well as be able to travel to our Hemel Hempstead office and warehouse (HP2 7EE). Ideally you would own your own car and be able to drive to our warehouse.

What you'll be doing

Be a trusted point of contact for managers and team members on all people matters - from performance and capability to absence, conduct, and wellbeing. Take ownership of ER cases, supporting investigations, hearings, and resolutions fairly and effectively. Keep managers up to date with employment law across UK and Ireland, policies, and best practice - translating "HR speak" into clear, practical advice. Support with key processes such as maternity/paternity leave, probation, and flexible working. Compile and prepare payroll information accurately each month. Deputise for the Head of HR & Recruitment when needed. Regularly updating the HRIS system - People HR.

What we're looking for

Experience as an HR/People Advisor in a busy, growing organisation. Strong knowledge of employee relations, with experience handling cases like disciplinaries, grievances, and absence. A confident communicator who can build trust and influence at all levels. Organised, practical, and solutions-focused - someone who can juggle tasks but keep an eye on detail. Comfortable with HR systems and data, and confident using tech to streamline ways of working.

What's in it for you?

25 days' annual leave, rising the longer you stay with us Three additional holiday days over the festive period A monthly allowance to spend on our products, plus additional discount Free annual eye test at Vision Express Cycle to Work scheme Recommend a friend scheme: we reward you for bringing people into our business Excellent opportunities to grow and move within the company
We are committed to creating a work environment that doesn't discriminate against age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

Job Types: Full-time, Permanent

Pay: 39,000.00-41,000.00 per year

Benefits:

Bereavement leave Company events Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme On-site parking Referral programme Shuttle service provided Sick pay Work from home
Application question(s):

Are you able to commit to working 3 days in the office? Are you able to attend our Hemel Hempstead warehouse?
Work Location: Hybrid remote in London SE1 9HA