Job Description

LOCATION

Home based

CONTRACT TYPE

Permanent contract

APPLY BY

03-Dec-2025

SALARY RANGE

34,933.00 - 36,771.00

JOB CATEGORY

Human Resources

WORKING PATTERN

5 days per week

WEEKLY HOURS

35 hours

Exciting opportunity at Age UK! We're looking for a

HR Advisor

to provide expert support and guidance to managers and employees on a wide range of HR issues, ensuring compliance with

employment legislation

and best practices. This role plays a key part in fostering a positive workplace culture that is aligned with our values, supporting employee relations and contributing to the development and implementation of

HR policies

and initiatives.



You will act as professional support for line managers within your areas, and across the charity, supporting them to drive performance and continuous improvement in our people practices. You will support the delivery of a customer focused

HR service

, including

employee relations

,

recruitment

,

training

,

HR operations

and

payroll

,

employee wellbeing

,

culture

,

EDI

and

safeguarding.

This is a homebased position. The role will predominantly cover our South retail estate with frequent travel around this area an integral part of the role. Please note that some of our shops are in remote places. Any costs related to such travel will be covered by the charity.

Age UK internal grade: 6N

Last date for applications Wednesday 3

rd

December 2025.

Interviews for shortlisted applicants will take place via Teams on Monday 15

th

December and Thursday 18

th

December.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

Demonstrable track record of advising on complex, high volume ER issues including sickness absence, disciplinaries and performance management.

A, I

Experience of working with field based or remotely based internal customers.

A, I

Experience of coaching and developing a diverse workforce.

A, I

Skills and Knowledge

Strong knowledge of employment law in practice and HR policy with the ability to provide pragmatic solutions.

A, I

Ability to communicate with all levels and handle sensitive matters and difficult cases.

A, I

Organised with ability to multitask.

I

Advanced communication skills.

I

Working towards CIPD or equivalent experience.

A, I

Great to haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

Experience of working with trade unions desirable.

A, I

Skills and Knowledge

Mediation trained.

A, I

What we offer in return


Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to 1000, and spread the cost over 12 months, interest free. (subject to affordability) Blue Light Card scheme You Did It Awards - recognition awards from 100-250.

Additional Information

Supporting statements and anonymisation

Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.



Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.



Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.



Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.



Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.



For a full list of benefits please click here https://www.ageuk.org.uk/about-us/jobs/employee-benefits/