Job Description

Were looking for a People and Education Assistant to join our dedicated team and help deliver exceptional operational support across the full employee and volunteer lifecyclefrom recruitment advertising and onboarding to learning and offboarding.
Contract: Permanent
Salary: Hospice Band 4, 27,485 (1) - 30,162 (3) per annum, Competency Based Framework. Starting at point 1
Working Pattern: 37.5 hours over 5 days per week, Monday-Friday.
Based at: Cross site. Based at Heald Green, with one day a week at Little Hulton
How to Apply
If you would like to contribute to making a difference for a much-loved charity, we'd love to hear from you.
Please contact Michelle Bradbury on 01614983632 or email michelle.bradbury@moyacole.org.uk if more information is required.
Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time.
Timescales
We reserve the right to close and interview prior to the dates outlined below.
Closing Date: 4th January 2026
Interview Date: 8th January 2026
Main duties of the job
The People and Education Assistant provides essential administrative and operational support to enable the effective and compliant day-to-day delivery of People and Education services across the full lifecycle of employees, volunteers and other contract holders. This includes coordinating key processes such as recruitment advertising, onboarding, learning, and offboarding, and responding to routine queries in line with agreed procedures.
By fostering strong working relationships with internal stakeholders and contributing to continuous improvement, the role also supports the wider team in achieving strategic goals that enhance the overall employee and volunteer experience and organisational development.
The successful candidate will be subject to a DBS Check at the level appropriate to the role, the cost of which is covered by the hospice. Any post holder within the organisation will be expected to undertake safeguarding training appropriate to their role and adhere to safeguarding policies and procedures. All staff must work in accordance with their statutory roles and responsibilities in relation to safeguarding in accordance with the Working Together to Safeguarding Children 2023, The Care Act 2014, and Prevent Duty 2015.
About us
At Moya Cole, there's one thing that motivates us, and that's providing excellent care and support to those living with or affected by life-limiting illnesses.
We're continuously developing our plans for delivering outstanding person-centered care that is innovative and evidence- based and to ensure Moya Cole is in the best shape possible for future generations.
You'll be challenged, inspired and empowered to help us achieve our purpose and to play your part in making a difference.
Why Join Us?

• Be part of a supportive and purpose-driven team
• Help shape the employee and volunteer experience
• Opportunities for professional development
• Make a meaningful contribution to making a difference in the lives of others

Key Benefits

• 35 days annual leave rising to 37 after 5 years and 41 after 10 years (inc. bank holidays, pro rata for part-time employees)
• Buy an additional week annual leave (pro rata for part-time)
• Heath cash plan
• Contributory pension scheme up to 7% matched contribution (or the ability to continue with a previously held NHS pension (subject to making contributions into the scheme in the previous 12 months)
• Life cover
• Free parking
• Discounted meals on site
• Meaningful work, making a difference in the lives of others
• Opportunity to develop your leadership skills within a structured development framework
• IIP Platinum employer creating the right environment for everyone to thrive and reach their potential

Details
Date posted
04 December 2025
Pay scheme
Other
Salary
27,485 to 30,162 a year Band 4 Competency Based Pay Framework
Contract
Permanent
Working pattern
Full-time
Reference number
B0256-25-0047
Job locations
St Ann's North Road
Heald Green
Cheadle
Cheshire
SK8 3SZ
Meadowsweet Lane
Little Hulton
M28 0FE
Job description
Job responsibilities
In this varied and rewarding role, youll be at the heart of our People and Education functions, ensuring smooth and compliant processes that enhance the experience of our employees and volunteers. Youll work closely with internal stakeholders, respond to queries, and coordinate key activities such as:

• Respond to People and Education-related queries via phone, face to face, Teams and email, providing accurate information with reference to policies and agreed processes and procedures, signposting to relevant team members as needed
• Posting job adverts and supporting recruitment processes
• Issuing contracts and coordinating pre-employment checks
• Support the People Business Partners with case management activities, including preparing documentation, arranging meetings and tracking of actions where appropriate
• Administering changes and maintaining accurate records
• Coordinating and administrating education events and learning activities
• Generating reports and contributing to continuous improvement

Job description
Job responsibilities
In this varied and rewarding role, youll be at the heart of our People and Education functions, ensuring smooth and compliant processes that enhance the experience of our employees and volunteers. Youll work closely with internal stakeholders, respond to queries, and coordinate key activities such as:

• Respond to People and Education-related queries via phone, face to face, Teams and email, providing accurate information with reference to policies and agreed processes and procedures, signposting to relevant team members as needed
• Posting job adverts and supporting recruitment processes
• Issuing contracts and coordinating pre-employment checks
• Support the People Business Partners with case management activities, including preparing documentation, arranging meetings and tracking of actions where appropriate
• Administering changes and maintaining accurate records
• Coordinating and administrating education events and learning activities
• Generating reports and contributing to continuous improvement

Person Specification
Qualifications
Essential

• A good standard of general education to a minimum of GCSE grade C / 4 A* / 9
• CIPD Level 3 (or working towards) or evidence equivalent practical experience

Experience
Essential

• Proven administrative experience in a busy, process-driven office environment
• Experience handling confidential information with discretion.
• Working knowledge of HR processes including recruitment, onboarding and leaver administration
• Working knowledge of compliance checking processes including DBS, Right to work and safeguarding
• Experience of using HR systems and databases including data entry, maintaining records and generation reports
• Work confidently and efficiently with systems and data, maintaining accuracy and integrity
• The ability to travel independently to our two hospice sites

Desirable

• Working knowledge of education / learning / training processes
• Experience in payroll administration, such as collating and submitting monthly payroll information

Person Specification
Qualifications
Essential

• A good standard of general education to a minimum of GCSE grade C / 4 A* / 9
• CIPD Level 3 (or working towards) or evidence equivalent practical experience

Experience
Essential

• Proven administrative experience in a busy, process-driven office environment
• Experience handling confidential information with discretion.
• Working knowledge of HR processes including recruitment, onboarding and leaver administration
• Working knowledge of compliance checking processes including DBS, Right to work and safeguarding
• Experience of using HR systems and databases including data entry, maintaining records and generation reports
• Work confidently and efficiently with systems and data, maintaining accuracy and integrity
• The ability to travel independently to our two hospice sites

Desirable

• Working knowledge of education / learning / training processes
• Experience in payroll administration, such as collating and submitting monthly payroll information

Skills Required