Job Description

Join our growing Employee Relations team and help make a difference!

We are currently looking for an experienced HR Assistant to join our dynamic Employee Relations and Wellbeing team. This is an exciting time to be part of our established team, playing a crucial role in supporting the delivery of a comprehensive employee relations service.


In this role, you'll be helping managers and colleagues across the Group with employment and wellbeing issues, making sure everything aligns with our Group's Policies and Procedures.

Are you passionate about fostering a positive work environment, with a background in transactional HR and some experience in HR advisory role? If you're eager to advance your career in Employee Relations, we'd love to hear from you!

Some of your daily tasks will include:

Acting as first point of contact providing accurate and timely advice to managers and colleagues. Ensuring compliance with legal requirements and best practice, escalating more complex issues to the ER Specialists. Assisting managers with stage one absence meetings, family leave & flexible working requests and probation reviews. Supporting the Employment Relations Specialist. Co-ordinating meetings and associated paperwork in collaboration with respective managers and/or meeting chairs and ER specialists Assisting ER Specialist with complex ER Investigations including note taking and collation and preparation of materials in relation to case work Accurately maintaining employee records, associated correspondence to colleagues, and ensuring changes are made in line with the Payroll cycle. Reviewing weekly HR management information reports eg absence, and where action is needed working collaboratively with ER Specialist

Some of the things we are looking for:

Previous experience in an HR support role is essential, with exposure to employee relations activities Experience of co-ordinating meetings, managing documentation, and providing administrative assistance in a professional setting. letters and correspondence Experience of input and administration within a corporate computer system Excellent ICT skills (Word, Excel) with high levels of attention to detail and accuracy in administration and system work Excellent communication skills, both verbal and written, with the ability to interact effectively with colleagues, in individual or group situations Proactive and adaptable approach to work, with the ability to prioritise tasks, manage competing demands and work effectively in a fast-paced environment Experience of maintaining employee records in line with payroll cycle

While this role is home-based, you must be able to travel to our Group offices 2-3 times a month or as needed. Our Group offices are located at Birmingham Business Park, Solihull, and Central Park, Worcester.

This role is fixed term maternity cover for up to 12 months.

Please note that the formal job title for this role is Employee Relations Assistant

Some of the great benefits we can offer you:

Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave Family friendly policies and Learning and Development opportunities Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts Health Cash Plan worth up to 1700 p/a with cashback for dental, optical, physio and complementary therapies and more Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 12% (inclusive of life assurance and based on employee contributions) Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers Learning and Development opportunities Salary sacrifice electric vehicle scheme

For more details about this position, please refer to the attached job description or if you'd like to arrange an informal chat about the role, please email: recruitmment@platformhg.com

How to apply:

If you're looking to take the next step in your career with a forward-thinking organisation that's dedicated to investing in people and communities for a stronger, more sustainable future,

click "apply now" to complete a brief online application and upload your current CV.

We'll be holding interviews for this role at our office in Birmingham Business Park, Solihull on

3rd & 4th September

and will contact you following shortlisting to arrange a suitable time.


We welcome early applications, as we may close the vacancy before the advertised closing date.

We do not require recruitment agency help at this time - all speculative CV's will be treated as a direct application.

Join us and find your purpose at Platform!

Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives.


You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.


We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all.


Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy.


If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment.


Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.