We are the largest privately owned Renault Truck dealership in the UK, with 8 depots spanning the East of England. From Renault and Isuzu new trucks to quality pre-owned trucks, trailers, and vans, Thompsons is a trusted name in the commercial vehicle industry.
Our strength lies in our people--loyal, reliable, and skilled professionals who deliver top-quality service every day. We pride ourselves on long-standing customer relationships and a reputation for keeping fleets moving. As we continue to grow, we are looking for a dedicated HR Assistant to support our people operations and help us remain a great place to work.
The Role
As our new
HR Assistant
, you will be an integral part of the team, providing support across all aspects of the employee lifecycle--from supporting the recruitment team with onboarding to performance and policy compliance. You'll work closely with the depot managers across our 8 depots to deliver efficient, people-focused HR processes and ensure best practice is followed at every stage.
Key Responsibilities
Support the recruitment team with managing new starter onboarding: offer letters, contracts, inductions, probation tracking
Maintain accurate employee records, ensuring GDPR and data protection compliance
Assist with training coordination, performance review scheduling, and documentation
Support employee relations including grievance, disciplinary and wellbeing matters
Act as a first point of contact for HR queries from staff and line managers
Help maintain and update HR policies, handbooks, and compliance procedures
Coordinate leaver processes including exit interviews and equipment returns
Person Specification
Essential Skills & Experience:
Previous experience in an HR or administrative role
Excellent organisation and time management
Confident handling confidential information
Proficient in MS Office (Word, Excel, Outlook)
Strong written and verbal communication skills
A people-focused approach with the ability to build relationships across all levels
Desirable:
CIPD Level 3 (or working towards it)
Experience working across multiple sites or in a logistics/automotive setting
Familiarity with HR software systems
Why Join Thompsons?
Be part of a successful, ambitious business with a strong regional presence
Join a team that values loyalty, reliability, and employee development
Access to training, career development, and wellbeing support
Enjoy staff benefits including pension scheme, employee assistance programme, and cycle-to-work scheme
Make an impact by supporting the people behind one of the UK's most trusted truck dealership networks
Job Types: Full-time, Permanent
Pay: 26,000.00-30,000.00 per year
Experience:
Microsoft Packages: 2 years (preferred)
HR: 2 years (preferred)
Licence/Certification:
Driving Licence (preferred)
CIPD Level 3 (preferred)
Work Location: In person
Reference ID: HR01
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