Job Description

Are you ready to dive into a role where you can genuinely support and shape the employee journey? Do you want to be the vital first point of contact, helping people navigate their careers and daily challenges?

This is an exciting opportunity to join our Human Resources department and play a crucial role in coordinating the entire HR employee life cycle. Based in Snodland, you'll report directly to the HR Operations Manager, working alongside two other HR Assistants, Case Advisor and an HR Systems Administrator. There will be some flexibility to work from home, but initially you will work on-site to fully settle into the role.

We're looking for someone who is self-motivated, committed, and highly organised, ready to provide essential first-line support and advice to both managers and employees. You'll quickly adapt to different tasks and systems, ensuring processes are smooth and efficient from a new starter's first day to helping an employee through various life stages.

You will also support the HR department with minute-taking at disciplinary meetings and grievances, as well as Job Evaluation meetings and team briefings. As such, you must have professional conduct and be comfortable liaising with employees at all levels. A driving license is required to enable you to comfortably travel to sites in our other regions (Sussex and Hampshire / Berkshire) when required.

It's crucial that you are working towards Level 3 CIPD and have demonstrable experience and interest in working within a HR department. This will allow you to transition into the role quickly and seamlessly support the business areas you are responsible for.

If you're eager to build expertise, this role offers a supportive environment to pick up new processes, apply your administrative skills in a fast-paced setting, and learn the ins and outs of HR. We are dedicated to continuous improvement and providing proactive support to our teams.

Main responsibilities:

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Co-ordinate the HR employee life cycle processes and be the first line of support and advice. Issue, chase, check, and process all relevant paperwork for starters and leavers, including invitations to interviews, offers, induction, and referencing. Triage and respond efficiently to all emails within the HR/Recruitment inbox and the AskHR system, forwarding complex queries to the relevant advisor. You will be comfortable being the first point of call for queries from managers and employees. Provide support to the HR department through essential tasks like minute taking, and coordinating one-off and regular events such as team meetings, Job Evaluation, and Staff Council. You will also attend disciplinaries and grievances when required. Manage the administration for Maternity, Paternity, Parental leave, and Flexible working, including attending meetings as needed. Maintain and update personal files and arrange archiving to ensure easy retrieval. Assist the Senior HR Advisor/HR BPs with the preparation of documents, for example, for disciplinary or investigation meetings, and take notes. Code invoices for payment and ensure timely return to the finance department.

You'll need:

Skills / Qualifications / Experience

Working towards or completed Level 3 CIPD A full, clean driving licence Administrative experience IT literate (good knowledge of Google Workspace) Able to multitask and prioritise tasks in a fast paced environment An eagerness to undertake research or training to enhance your knowledge of HR, particularly current and upcoming legislation
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We want to be the water company people want to be supplied by and want to work for.

We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.

Benefits package:

Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.
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What can you expect from your recruitment?

To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.
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If this sounds like the opportunity you've been looking for, apply now!

South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.

Compensation package:

Up to 26,347

Job Types: Full-time, Permanent

Pay: Up to 26,347.00 per year

Work Location: Hybrid remote in Snodland ME6 5AH