Job Description

Rakuten Viber is one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of our users and to be part of the journey that makes us a super-app. Our mission is to make people's lives easier by enabling meaningful connections, from precious moments with family and friends, through managing business relationships to pursuing their passions.


We're looking for an experienced and driven HR Business Partner to join Rakuten Viber. If you have a strong background in HR within a global tech company, a proven track record of supporting and coaching managers and leaders, and a passion for enhancing the employee experience, this could be the perfect opportunity for you!


As an HR Business Partner, you'll work closely with managers and leaders to provide strategic guidance and hands-on support, helping them navigate challenges and drive team success. You'll also play a key role in supporting employees at all levels, planning and executing initiatives to enhance the overall employee experience. Your expertise in fostering a positive, people-first culture will be instrumental in ensuring Viber continues to thrive as a global organization.



Requirements:


3+ years of hands-on experience as an HR Business Partner, preferably within a global high-tech or tech-driven organization (ideally experience supporting Europe and APAC regions). Experience supporting tech teams is a strong advantage. Strong consultation and coaching skills, with the ability to influence and challenge managers and leaders while building trust and credibility. A proactive, "can-do" attitude with the ability to quickly adapt, learn, and execute in a short timeframe. Exceptional communication skills, both written and verbal. High proficiency in English, with the ability to communicate clearly and professionally in a global environment. Experience working as part of an HR team, collaborating closely with other HR functions. A passion for employee experience, with a creative mindset and the ability to design and execute innovative initiatives that enhance engagement and culture.


Responsibilities:

Strategic HR Partner:

Work closely with leaders in all levels to design and implement HR strategies that align with business objectives and drive organizational success. Serve as a trusted advisor to managers offering expert guidance, coaching, and support.

Manager Support and Development:

Partner with international managers to strengthen their leadership skills, support team development, and provide practical advice on day-to-day management challenges.

Employee Relations:

Manage employee-related matters throughout the entire employee journey, from onboarding to offboarding. Serve as the primary point of contact for all employee-related matters, providing guidance and support as needed.

Enhancing Employee Experience:

Lead initiatives that foster employee engagement and wellbeing. Plan and execute creative programs such as onboarding experiences, team-building events, celebrations, and volunteer activities that reflect Viber's values and culture. *

Collaboration and Partnership:

Build strong relationships across all levels of the organization, working closely with internal HR teams and cross-functional partners. Collaborate with teams such as Talent Acquisition, Finance, Office Manager and People Analytics, as well as global HRBPs, to deliver impactful people initiatives.