Job Description

Are you an experienced HR professional with a passion for problem-solving and making a real impact?
We are looking for an HR Case Manager to join our team on a 12-month Fixed Term basis. In this role, you will provide expert support and guidance to managers, ensuring that HR decisions are made in compliance with employment law and company policies. You will play a key part in fostering a positive workplace culture, managing HR risks, and supporting the development of HR initiatives that align with the business objectives.
This is a hybrid role, with the requirement to attend our Runcorn office once a week. If you're a solution-focused professional with strong HR expertise, we'd love to hear from you.
Main duties of the job
Your main responsibilities will include:
Provide expert advice and coaching to managers on complex employee relations cases, including disciplinary, grievance, performance, sickness, TUPE, redundancy, and organisational change.
Support and guide managers through Employment Tribunal claims and Settlement Agreements, working closely with legal partners to minimise risk and cost.
Develop, update, and roll out clear, compliant HR policies, toolkits, and training materials, ensuring they meet business needs and legal standards.
Lead the HR elements of TUPE processes during service mobilisations and exits, ensuring smooth transitions.
Review and manage DBS and professional referrals, escalating appropriately.
Communicate HR updates and policy changes clearly across the business and support the upskilling of the AskHR and wider People teams.
Monitor ER data and trends, identifying risks and taking proactive steps to reduce issues such as disciplinary cases and complaints.
Contribute to the development of HR dashboards and reports, supporting effective tracking of KPIs and people-related performance.
About us
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
Details
Date posted
15 May 2025
Pay scheme
Other
Salary
xc2xa335,000 to xc2xa339,000 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
HCRGCG/TP/50636/15257
Job locations
HCRG Care Group
Manchester
Lancashire
M1 1AD
Job description
Job responsibilities
You will feel valued as a HR Case Manager within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• xc2xa335,000 - xc2xa339,000 with group pension
• Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country
• Free tea, coffee and milk at your base location in Runcorn
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least xc2xa3100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission

The Ideal Candidate
You'll ideally be CIPD Level 5 qualified, with proven experience in managing HR casework, particularly in employee relations. However, this is not essential, and we are happy to support the right candidate through a relevant apprenticeship to gain the qualification.
You should also be confident using IT systems and demonstrate a good working knowledge of Microsoft Office applications, including Outlook, Word, and Excel.
Please see the attached job description for a full person specification. Job description
Job responsibilities
You will feel valued as a HR Case Manager within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• xc2xa335,000 - xc2xa339,000 with group pension
• Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country
• Free tea, coffee and milk at your base location in Runcorn
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least xc2xa3100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission

The Ideal Candidate
You'll ideally be CIPD Level 5 qualified, with proven experience in managing HR casework, particularly in employee relations. However, this is not essential, and we are happy to support the right candidate through a relevant apprenticeship to gain the qualification.
You should also be confident using IT systems and demonstrate a good working knowledge of Microsoft Office applications, including Outlook, Word, and Excel.
Please see the attached job description for a full person specification.
Person Specification
General Requirements
Essential

• Click Apply for this job above to view the on our career site

Desirable

• Click Apply for this job above to view the on our career site

Person Specification
General Requirements
Essential

• Click Apply for this job above to view the on our career site

Desirable

• Click Apply for this job above to view the on our career site