Job Description

Applications are invited for the above permanent full-time post working in Human Resources within the Professional Services domain within Bangor University.



Reporting to the HR Officer (Staff Development) the HR Clerical Officer provides administrative and clerical support to the Human Resources department, ensuring the efficient and accurate maintenance of employee records in respective systems, HR documentation, and day-to-day HR operations. The role is part-funded by MEDR health and wellbeing funding, and provides the role holder with a variety of clerical and administrative responsibilities across a number of functions within the HR team, supporting a range of administrative activity.



Candidates should have a minimum of 5 GCSEs at grades A- C (incl. English and Maths) or NVQ level 2 in a relevant subject area (or equivalent) and have previous experience of working within an office /administrative environment.


The ability to communicate in Welsh is essential for this post.



The successful candidate will be expected to commence as soon as possible.



This role will be located on campus at Bangor. Through our Dynamic Working framework, there will also be the option to spend some time working remotely (although remaining in the UK) to support work life balance, which will be discussed further with candidates at interview.



Applications will also be considered to carry out this role on a part-time or job share basis.



Applications will only be accepted via our on-line recruitment website, jobs.bangor.ac.uk. However, in cases of access issues due to disability, paper application forms are available by telephoning 01248 382646.



Closing date for applications: 12 November 2025



Informal enquiries can be made by contacting Mari Ellis Roberts, mari.ellis-roberts@bangor.ac.uk.



Committed To Equal Opportunities



Purpose of the Job



The role will provide an individual with a variety of responsibilities across three areas within the HR team as is noted below.



Common across all of the three functions outlined below is the responsibility for editing the relevant web pages, ensuring that they are kept accurate and up to date, and uploading documents and content as advised by colleagues.



The primarily inwards facing nature of HR will see the role holder Working closely with colleagues across the Institution, in both the Academic and Professional Services.



Main Duties and Responsibilities



Supporting the Staff Development function


The role holder will support the HR Officer (Staff Development) in the administration of HR development activities.
Utilising the i trent system this will include the training programme: creating events, managing bookings, arranging venues, issuing joining instructions.
In relation to the induction programme for new staff members similarly booking venues, sending joining instructions and invitations, and liaising with those contributing to the induction and ensuring the information is accurately recorded.
The role holder will also utilise relevant systems (I Trent, Bangor BI, Blackboard) to produce reports and data as required. Such reports will relate to a variety of staff development activities such as attendance at specific courses, programmes such as the Bangor Manager programme, mandatory training completed, , PGcertHE data, HEA teaching qualification data for HESA return and PDR's (performance development reviews) carried out within a designated period.

Supporting staff Health and Wellbeing


The role holder will support the Health & Wellbeing Project Manager on MEDR funded health and wellbeing activities.
This administrative support will be tasks such as arranging meetings, minute-taking, processing invoices and purchase orders, dealing with general enquiries and being a point of contact for internal and external queries about staff wellbeing activities, and assisting with the preparation, delivery, and promotion of health and wellbeing events as required across the university.
The role holder will also be responsible for coordinating routine health surveillance recall appointments in line with statutory and organisational requirements, and on an annual basis, maintaining accurate records through the secure archiving of occupational health documentation.

General HR responsibilities



The role holder will be responsible to responding to queries and requests from third parties, specifically mortgage and tenancy references (providing confirmation of employment letters) and administer work experience opportunities for local Schools/Colleges.
The role holder will monitor generic e-mail accounts, responding to, and distributing messages accordingly, as well as dealing with any physical mail received.
Other administrative duties will include administering the Jury Service process, ensuring staff files are archived in line with Department procedures, and respond appropriately to requests for information e.g. Auditors, considering GDPR / Data Protection Act, and stock overview e.g. stationery.
The role holder will provide cover for the department's Executive Assistant during periods of absence. This will include processing DBS applications, monitoring e-mails, monitoring incoming telephone calls, arranging meetings and so forth, with an expectation of providing support across the department to meet workload peaks, cover for staff absence, so as to provide a seamless service to the wider University.Other Duties and Responsibilities


The post holder will be expected to participate in performance review and developmental activities.
The post holder will be expected to comply with the University equal opportunities policies, Dignity at Work and Study Policy and the University's Welsh Language Policy and the Welsh Language Standards.
The post holder has a general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for themselves and for other members of staff, students and visitors affected by their actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments.
The post holder must comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their post.Person Specification


Qualifications/Training



Essential


Minimum of 5 GCSEs at grades A- C (incl. English and Maths) or NVQ level 2 in a relevant subject area (or equivalent).
Desirable


NVQ level 3 in a relevant subject area.
ECDL Certificate.

Experience/Knowledge



Essential


Experience of working within an office /administrative environment.
Proficient in the use of Microsoft Office applications (Word, Excel etc).
An understanding of GDPR legislation and the importance of confidentiality.

Desirable


Experience of working with HR systems.

Skills/Abilities



Essential


Good communication and inter-personal skills, with the ability to communicate effectively, both orally and in writing
Web editing skills
Excellent organisational skills and ability to handle a varied and demanding workload
Accurate data entry and attention to detail
Ability to be proactive and identify and recommend changes for improvement where appropriate
Ability to manage workload, prioritise tasks and meet deadlines

Other



Essential


The ability to speak Welsh confidently and to perform certain written tasks in Welsh is essential for this post, for example contributing to a bilingual meeting and writing emails in Welsh.General



The University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We strive to develop a workforce from all sections of the community regardless of sex, gender identity, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We promote and facilitate the use of the Welsh language through our progressive Welsh Language Policy. We comply with the Welsh Language Standards and are committed to equality of opportunity. You are welcome to apply for any job in English or Welsh and all applications submitted will be treated equally.



We are a member of Advance HE's Athena SWAN Gender Equality charter and hold a Silver award in recognition of our commitment to and progress towards gender equality within the University's policies, practices, and culture. We are proud to be a Disability Confident employer.



All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact.



All offers are made subject to proof of eligibility to work in the UK and receipt of satisfactory references.



We have a legal responsibility to ensure that you have the right to work in the UK before you can start working for us. When you apply for this post you will be required to explain the basis upon which you believe you will able to live and work in the UK legally on the commencement date of the role should your application be successful. If you do not have the right to work freely in any position in the UK already, any offer of employment we will make to you will be subject to you obtaining a right to work visa. The following link provides information on the various visa routes into employment and the eligibility requirements (including switching visa status where permissible) https://www.gov.uk/browse/visas-immigration/work-visas. If you are successful in your application we will discuss visa options with you at the time of making the offer of employment.



Please note that, in the event of applications being received from candidates on the University's Redeployment Register with a reasonable skills match to the post specification, these applicants will be given prior consideration.