Job Description

Alliance for Better Care are looking for a HR Coordinator to join their dedicated and collaborative team.

Proposed salary:

Band 5.1 - 5.12 on the ABC pay scale, which is equivalent to 27,550.38 - 34,255.43 per annum dependent on experience (pro rata)

Hours of work:

Full time 37.5 hours per week, part time hours considered

Tenure:

Permanent

Base:

Hybrid mixture of home working and ABC main offices (Crawley & Horley)

About us

Alliance for Better Care (ABC) is a GP Federation uniting 77 NHS GP member practices across 98 sites within 24 Primary Care Networks in Sussex and Surrey. We support our Primary Care colleagues - and their patients - to transform how healthcare is delivered in their communities.

We work closely with GP Practices, PCNs, Hospitals, Community Organisations, and the Third Sector. These vital partnerships enable us to deliver a truly integrated approach that offers the support and expertise needed to effectively serve our populations.

More about our organisation: www.allianceforbettercare.org

Our Values

We innovate

If we can do something better, we should.

We are honest

Even when it is difficult.

We care

And put the patient first.

We are inclusive

We listen and we act.

We deliver

And we are known to like a challenge

Benefits

Generous annual leave allowance

Access to NHS pension

Bespoke training programme

Cycle to Work Scheme

Employee Assistance Programme

Enhanced maternity and paternity pay

NHS discounts

Leadership Development Programme

Salary sacrifice schemes technology and electric vehicle

Main duties of the job

Recruitment

Advertise roles on NHS Jobs, Recruit, Indeed, LinkedIn and any other relevant job sites Manage and administer the selection process from shortlisting to setting up interview, ensuring clear communication with hiring managers at all times Develop and manage candidate relationships through ongoing communications to maintain interest in role during onboarding process Carry out the full onboarding process for new clinical and non-clinical staff, in accordance with CQC requirements Identify employment status (i.e. FTC, Independent Contractor, Zero Hours) and ensure necessary documents are collated and validated Ensure the Recruitment Trackers and HRIS are kept up to date at all times

HR Coordination

Employee lifecycle: ensuring completion of induction for new starters, contract variations and processing leavers questionnaires Learning and development: work alongside Learning and Development Lead to support with the administration and coordination of our training plan, and of the Learning Management System and ensure that all staff have engaged appropriately with statutory and mandatory training Maintenance of HRIS: Ensure documents are maintained securely as per ABC Policy and employee information is kept up to date on Cezanne and within personal files. Liaison with payroll: Update payroll with new starters, leavers and any changes to staff terms and conditions. Support payroll in understanding employment status for each member of staff Support People Services Business Partners in maintaining the job descriptions library, induction tools and employee handbook

People Services customer service

Offer assistance to ABC employees regarding the HRIS Provide first line advice and guidance on basic people management queries such as probation reviews, absence management and signposting to policies Offer advice to line managers on People Services policies and processes Support line managers to ensure 1:1s and Appraisals are taking place as per ABC Policy

Reporting

Produce and distribute routine and ad-hoc reports from HRIS, trackers and other reporting mechanisms as required Support the People Services Business Partners in the administration of the employee engagement and exit survey process including issuing regular communications, following up on action plans, report distribution and central collation and communication of results

Other Duties

Support on People Services projects as and when required Collate feedback where possible Comply with the organisations directives, policies and procedures and those in the Staff Handbook Comply with GDPR at all times Undertake any other additional administrative duties appropriate to the post as requested by ABC

Person Specification

Qualifications

Essential

Level 3 CIPD qualified or equivalent experience

Experience

Essential

Experience working in a People Services/HR role including carrying out pre-employment checks such as DBS applications, referencing etc. Experience working as part of a team and working independently Experience of client facing roles and customer service
Desirable

Experience of working in healthcare Good knowledge of Cezanne and LMS

Other

Essential

Champion of equality and valuing diversity Ability to maintain trust Professional, calm, and efficient manner Positive and flexible approach to work

Knowledge, Skills and Abilities

Essential

Knowledge of latest UK employment law and HR practices Strong customer focused attitude Demonstrable experience in dealing with the public and dealing with sensitive and confidential information. Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, and Powerpoint. Good working knowledge of using HRIS Understanding of Confidentiality and Data Protection Act. Understanding of CQC Governance procedures and requirements to work in healthcare roles Excellent written and verbal communication skills Ability to work flexibly, use initiative, prioritise workload and delegate Excellent customer service skills Confidence in working remotely and using technology to facilitate this Ability to work to deadlines and to deliver on objectives
Desirable

Knowledge of NHS Commitment and evidence of Continuing Professional Development (CPD)
Job Types: Full-time, Part-time, Permanent

Pay: 27,550.38-34,255.43 per year

Benefits:

Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme On-site parking Sick pay
Schedule:

Monday to Friday
Ability to commute/relocate:

Horley RH6 7BL: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have CIPD Level 3 qualification or equivalent?
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Horley RH6 7BL

Application deadline: 17/08/2025
Reference ID: People Services Coordinator