Remote with 1 day a week (Tuesday) in Becket House, Worthing
Brand:
LRG
Salary
: 12,860
Hours:
4 days per week, must include a Tuesday, 19.5 hours
About Us:
LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.
Job Summary
and key responsibilities
Key Responsibilities:
Monitor and manage the HR department's central inbox, ensuring timely and professional responses. Queries include matters relating to holiday allowances, HRIS, benefits, reference requests, pay queries, saving letters to employee files etc.
Triage and prioritise incoming queries, escalating complex issues to the appropriate HR team members
Log and track inquiries to identify recurring issues and support process improvement
Maintain confidentiality and handle sensitive information with discretion
Coordinate responses across various HR functions (e.g., payroll, reward, recruitment) to ensure accurate and consistent communication
Provide administrative support for HR projects
Support compliance with HR policies and legal requirements through accurate information sharing
Contribute to the development of email templates and FAQ documents to improve inbox efficiency
Act as the first point of contact for all HR phone calls, handling enquiries or directing them appropriately
Provide cover for other HR Admin team members during periods of absence
What are we looking for:
Excellent attention to detail
Good Excel skills (to include pivot tables, lookups, basic formulas)
Good problem-solving skills
Strong organisation skills and ability to multi-task
Able to collaborate with colleagues at all levels
Good written and oral communication skills
Desirable:
Experience with HR
What we can offer you:
Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment
Benefits:
Competitive Salary Package
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
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