Job Description

This is an exciting time at WEST Youth Zone, post one year of opening the scope, ambition and organisational goals remain at the forefront of what we do. Our People matter. The role is initially 12 months fixed term contract, with the potential to go permanent.

The HR Generalist will be responsible for delivering a range of HR services across the employee lifecycle at WEST. From recruitment and onboarding to leading on employee relations, supporting managers with performance management and co-delivering on a variety of people projects.

Working closely with and reporting into the Head of HR & Operations, this role will support the HR function specifically, ensuring processes are efficient, policies are up to date and be an approachable point of contact for managers and employees.

The role will require someone who is proactive, organised and takes ownership. As HR Generalist you will be a good collaborator and approachable, balancing operational delivery with redesigning and improving employee experience.

This is a brilliant opportunity for someone who enjoys variety, building a strong workplace culture and takes initiative. The ideal candidate will bring proven HR expertise and the drive to continuously learn, adapt and contribute to evolving HR priorities.

CORE RESPONSIBILITIES

Recruitment & Selection

Manage recruitment from job description creation to candidate onboarding. Lead on initial screening to prepare shortlist of candidates for recruiting manager and support with interviews for other operational roles. Ensure diversity reporting and inclusive hiring practices are maintained including enhancing our employee experience to encompass of values. Advise managers on recruitment good practice. Maintain accurate and GDPR-compliant candidate records.

Onboarding & Offboarding

Prepare and issue offer letters, contracts, confidentiality agreements, new starter documentation and pre- employment checks. Conduct and coordinate induction programmes. Manage HRIS offboarding processes, exit interviews, and related administration.

Engagement & Culture

Work with Head of HR and Operations on creating WEST's Employee Value Proposition (EVP) and company values across all HR channels. Support with employee engagement initiatives, Diversity, Equity & Inclusion projects, including social events, CSR days, and wellbeing activities. Act as a visible and approachable HR presence across the business.

HR Administration & Reporting

Maintain accurate absence records and produce related people reports. Keep organisational charts updated. Support with workforce planning activities. Manage quarterly performance review data and produce engagement survey reports. Collaborate with Operations and Systems Coordinator on the implementation of HRIS.

Employee Relations

Support managers with ER matters including grievances, disciplinaries, and investigations. Advise managers with performance improvement plans and personal development plans (as and when needed). Maintain confidentiality and handle sensitive matters with discretion. Advise and update company policies in line with employment legislation.

Payroll & Benefits

Collate and process payroll data in collaboration with Finance and outsourced payroll providers.

Learning & Development

Identify training needs relating to people management and collaborate with staff Training Manager and Head of HR. Deliver a variety of training initiatives arising from performance reviews and engagement surveys and other areas.
APPLICATION PROCESS

To apply, please:

To apply, send your

CV and application form

to

recruitment@westyouthzone.org

Interviews will be ongoing and applications will close once an offer of employment is made. WEST Youth Zone are committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an Enhanced DBS check. In accordance with our Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check.
Job Types: Fixed term contract, Full-time

Pay: 35,000.00 per year

Benefits:

Casual dress Company pension On-site gym
Work authorisation:

United Kingdom (required)
Work Location: In person