Job Description

HR Generalist

Location:

Hortonwood, Telford

Hours:

Monday to Friday, 40 hours per week (Across the hours of 08:00-17:00, onsite)

About Us

We are a leading food production company dedicated to delivering high-quality products while fostering a culture of integrity, innovation, and teamwork. Our people are at the heart of everything we do, and we're committed to creating an environment where they can thrive. If you're passionate about HR and want to make a real impact in a dynamic, fast-paced setting, this is your opportunity.

The Role

As a

HR Generalist

, you'll play a pivotal role in supporting our workforce and partnering with managers to deliver effective HR solutions. This is a varied and hands-on position where you'll combine operational excellence with strategic input to drive engagement, compliance, and organisational growth.

What You'll Be Doing

Collaborate with operational managers

to align HR strategies with business and production goals.

Provide expert guidance on employee relations

, handling everything from day-to-day queries to more complex cases such as grievances, disciplinaries, absence, and performance management.

Support workforce planning

to ensure the right staffing levels for production demands.

Lead recruitment for operational roles

, managing the full process from advertising to onboarding and induction, while ensuring a great candidate experience. Oversee probation reviews and work closely with managers.

Maintain accurate HR records

and keep systems up to date.

Assist with performance reviews

and help managers with documentation and processes.

Review and update HR policies annually

, ensuring compliance with legislation and best practice.

Ensure compliance

with UK employment law and company standards at all times.

Produce HR reports and analytics

to support informed business decisions.

Monitor trends

in turnover, absence, and engagement, recommending practical solutions.

Support succession planning and talent development

initiatives.

Promote health, safety, and wellbeing

across the workforce.

Support the coordination of our training programs

to enhance skills and compliance.

Assist with payroll processing

when required, ensuring accuracy and adherence to policies.

Drive continuous improvement

in HR services by proactively supporting the HR Manager and contributing to wider HR projects.

Champion food safety culture

by promoting processes that protect product quality and legality.

Step up in the absence of the HR Manager

, attending management meetings, preparing reports, and providing site support.

Take on additional duties as needed

to support the smooth running of the business.

What We're Looking For

Essential:

CIPD Level 5 or equivalent experience. Significant HR advisory and generalist experience. Proven ability to manage complex ER cases and support organisational change. Strong knowledge of UK employment law and HR best practice. Excellent communication, problem-solving, and organisational skills. Ability to manage multiple priorities in a fast-paced environment.

Desirable:

Experience in manufacturing or food production. Mental Health First Aider qualification.
Job Types: Full-time, Permanent

Pay: 35,000.00-42,000.00 per year

Benefits:

Employee discount On-site parking Referral programme
Application question(s):

Do you hold a CIPD Level 5 qualification or equivalent HR experience? How many years of experience do you have in an HR generalist or advisory role? Have you worked in a manufacturing or food production environment? Which HR systems have you used previously? What is your current salary? Do you hold any additional qualifications (e.g., Mental Health First Aider)?
Work Location: In person