Job Description

Click to view in BSL:

HR Generalist



Sorenson Communications, SignVideo, and Sign Language Interactions are committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.

Role Summary

We are looking for an experienced and proactive Human Resource Generalist to join our HR Team. This role requires a strong generalist background and the ability to work collaboratively with all areas of the business including - Departmental Heads, Leadership Team and Employees. HR Generalist will be involved in day-to-day HR operation delivering high levels of support, compliance and operational efficiency while ensuring a positive workplace.

Job Title:

HR Generalist

Hours/Contract:

37.5 hours per week/Full Time/Permanent

Reports to:

HR Manager

Salary:

30,000 - 35,000

Job Start:

ASAP

Application Closing Date:

16/01/2026



Candidates must be eligible to work in the UK. We will not be able to provide visa sponsorship for this position. Due to the volume of applications expected, only shortlisted candidates will be contacted.

Roles and Responsibilities

Managing employee data: Maintaining accurate employee data on internal systems and ensuring alignment throughout. Recruitment and Talent Acquisition: Prepare job descriptions, advertise vacant positions, and manage the end-to-end recruitment process, ensuring the selection of top talent to meet our growing needs. Onboarding and Employee lifecycle: Involved the onboarding process and monitor the entire employee work life cycle, from entry to exit, fostering a positive employee experience. Employee Relations: Supporting HR Manager in complex issues, also the ability to lead lower-level ER issues by offering advise and signposting. Grievance and Disciplinary Issues: Support in managing grievance and disciplinary matters, fostering a fair and respectful workplace Holiday Management: Managing internal HR Management system Internal and external communications: Collaborating with HQ on all communications uploaded to internal Intranet. Contract Management: Manage different employment contracts and agreements, ensuring compliance with employment laws and company policies HRIS and Payroll Expertise: Leverage your strong background in HRIS systems and payroll administration Policy and Procedures: Create and update policies to keep within the law and give guidance to managers and employees Audits: Work alongside the HR Manager in internal & external audits to ensure compliance with regulations and best practices Benefits Administration: Manage employee benefits programs, which includes health insurance, and other perks. They assist employees with benefit-related inquiries and ensure compliance with regulations

Knowledge/Skills/Abilities Required

Excellent verbal and written communication skills and ability to effectively communicate in written English. Able to work independently and with a team as needed Full understanding of HR functions and best practices Excellent interpersonal and conflict resolution skills Excellent organisational skills and good sense of ownership Knowledge of UK employment-related laws and regulations Analytical and critical thinking skills Ability to prioritise tasks, delegate them when appropriate to HR Administrator Ability to act with integrity, professionalism, and confidentiality Proficient with Microsoft Office Suite or related software Experience within payroll is an advantage. Knowledge of the Deaf Community - Is advantageous

Other skills include:

Ethical Conduct Multitasking Skills Presentation Skills Personal Effectiveness/Credibility Initiative and resourcefulness in answering questions and resolving issues.

Experience/Education/Certifications

Two + years' human resources experience. Preferably educated to CIPD Level 3. Experience with various HRIS and recruiting platforms preferred.

We can offer you:

Vitality Private Health Insurance 32 days A/L (Including Bank holiday), increasing to 33 days after 2 years Cycle Scheme Tech Scheme Workplace Pension British Sign Language Level 1, 2 & 3 Personal VRS & VRI Package Life Relevancy Plan * Company Sick Pay