Job Description

Job Title:

HR & Learning and Development Officer

Reporting To:

HR Manager / HR Associate Director

Job Location:

Galgorm

Core Hours:

Monday - Friday from 9am-5pm

Contract:

Full-Time / Permanent

Salary:

32,000 - 38,000


We are seeking a proactive and results-oriented

HR & Learning and Development Officer

to support the continued growth of Galgorm Collection. This

new

hybrid role combines core Human Resources functions with the design, delivery, and evaluation of impactful training and development programs aligned to our brand values and operational objectives.


As a key member of the HR team, the HR & Learning and Development Officer will play an integral role in supporting day-to-day HR operations: ensuring compliance with employment legislation, maintaining accurate HR records, and employee relations while also championing a culture of learning and continuous improvement.


The HR & Learning and Development Officer will collaborate closely with Heads of Departments to identify training needs, deliver engaging learning initiatives, and contribute to workforce engagement, talent development and succession planning.

About The Role

Human Resources

Maintain up-to-date employee records, ensuring confidentiality and compliance with data protection regulations. Provide guidance to managers and employees on HR policies, procedures, and best practices. Support employee relations processes, including absence management, investigations, disciplinaries, and grievances. Promote a positive work culture aligned with Galgorm's values and team vision. Ensure full compliance with employee documentation requirements, including employment contracts, right-to-work checks, and accurate HR records. Liaise with key departments such as Payroll and Health & Safety to proactively address HR-related issues and support smooth operational workflows. Champion diversity, equity, inclusion, and employee well-being in all HR initiatives. Provide informed, practical advice and coaching to managers on HR policies including absence management, performance development, and employee relations. Oversee the employee life cycle, ensuring each stage reflects the company's values and culture. Prepare and submit statutory reports, including those required by the Equality Commission, in a timely manner. Take responsibility for daily HR operations in the absence of the HR Manager.

Learning & Development

Develop and deliver engaging and effective training content that aligns with business needs Work with department managers to assess training needs and support departmental training plans. Maintain accurate and up-to-date training records and ensure all mandatory training is completed and tracked in line with internal policies and legal requirements. Promote a learning culture that supports continuous development, inclusion, and high performance. Support career progression and succession planning through targeted learning pathways and development plans. Assist in the implementation and maintenance of the Learning Management System (LMS).

Additional Responsibilities:

Attend internal and external training programs as required. Undertake additional tasks or projects as requested by senior management.

Person Specification

Essential:

Strong and current knowledge of Northern Ireland employment legislation. Excellent communication, presentation, and interpersonal skills. Ability to facilitate engaging training sessions and workshops. Proficient in Microsoft Office and HR systems. Experience working with LMS or e-learning platforms. Proven experience in advising and supporting managers on HR matters. Ability to work independently with a commercial and solutions-focused mindset Capable of building trust-based relationships across all levels of the organisation. Comfortable working in a fast-paced and evolving environment. Demonstrates attention to detail, confidentiality, and professionalism Holds a valid driver's license and access to own vehicle.

Desirable

:

CIPD Level 3 or above (or working towards) in HR or L&D. Familiarity with luxury hospitality standards and training practices Proven experience in a similar role, ideally in hospitality or a service-led environment.

Perks Of The Job!!!

We're passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to view our work perks! https://www.galgorm.com/why-work-with-us.html


We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.


Please be aware that by applying for this post you are consenting to Galgorm Collection processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details available in our Job Applicants Privacy Policy available on request from our HR department.

GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS

Required Criteria

Strong and current knowledge of Northern Ireland employment legislation. Excellent communication, presentation, and interpersonal skills. Ability to facilitate engaging training sessions and workshops. Proficient in Microsoft Office and HR systems. Experience working with LMS or e-learning platforms. Proven experience in advising and supporting managers on HR matters. Ability to work independently with a commercial and solutions-focused mindset Capable of building trust-based relationships across all levels of the organisation. Comfortable working in a fast-paced and evolving environment. Demonstrates attention to detail, confidentiality, and professionalism Holds a valid driver's license and access to own vehicle.

Desired Criteria

CIPD Level 3 or above (or working towards) in HR or L&D Familiarity with luxury hospitality standards and training practices Proven experience in a similar role, ideally in hospitality or a service-led environment

Skills Needed

Human Resource Requirements

About The Company

Roe Valley Resort

A relaxing break in one of Northern Ireland's Premier Golf and Spa Resorts.

Located just 15 minutes from the City of Derry Airport, within easy reach of Derry-Londonderry's historic walled city and the world famous Giant's Causeway, the Roe Park Resort blends the charm of an Irish country house hotel with the comfort and amenities of a modern 4-star golf and spa resort.


Whether you're travelling for business in Derry-Londonderry or the North West, in search of the perfect Northern Ireland golf or spa break, planning a special occasion or simply sampling the history and natural beauty of Northern Ireland, we invite you to enjoy some of the finest hotel, golf and leisure facilities that the North-West of Ireland has to offer.

118 guest rooms and luxury suites 2 Self Catering Houses - The Lodge and The Cottage 18 hole parkland golf course and driving range Elemis spa perfect for a relaxing spa break Two award-winning restaurants and bars Adjacent to the stunning Roe Valley Country Park including fishing, canoeing and walking trails Beautifully restored 18th century buildings

One of the most picturesque wedding venues in Northern Ireland, Ideal for exploring the Northern Ireland coastline and Giant's Causeway

Where modern luxury meets traditional Irish charm and hospitality.

Company Culture

Galgorm Collection Resort

A luxurious retreat in the heart of Northern Ireland's countryside.

Nestled in 380 acres of lush parkland along the River Maine, just 30 minutes from Belfast, Galgorm Collection Resort is Northern Ireland's premier luxury resort, offering a blend of traditional elegance and modern indulgence.


Whether you're seeking a romantic getaway, a relaxing spa retreat, a world-class golfing experience, or a business escape in a serene setting, Galgorm provides an unparalleled experience with exceptional service, award-winning facilities, and breathtaking scenery.

125 elegantly designed guest rooms and suites Exclusive self-catering lodges, cottages, and shepherd huts Award-winning Thermal Spa Village, the largest in Ireland Signature treatments featuring Aromatherapy Associates and Gaia Skincare Three acclaimed restaurants offering gourmet and casual dining Chic cocktail and whiskey bars with extensive selections Championship golf course nearby, with bespoke golf packages Riverside hot tubs, saunas, and hydrotherapy pools Luxurious wedding and event venues with scenic backdrops Perfect base for exploring the Causeway Coast and Glens of Antrim

Where world-class relaxation meets authentic Irish hospitality.

Company Benefits

Join us, and embark on a fulfilling journey, not just as an employee but as a cherished member of the Galgorm Collection family.


Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Free parking, Open office, Competitive salary, Preferential room rates, Family and friends rates, Discount on spa treatments or products, Discount in gift shop, Free meals during shifts, Free parking or Discounted parking , Social Opportunities, Employee Recognition Scheme

Salary

32,000.00 - 38,000.00 per year