Job Description

HR Officer

27,500 per year
Full-time, 35 hours per week
Permanent contract
Based in London SW8

We empower people with the literacy skills they need to succeed in life. Together we're helping people change their stories. You could join our small central resources team in a key role supporting our office, people and culture.

What you'll be doing

This is a key role at the heart of our charity. You will be responsible for supporting our HR and office management functions as part of a small team. You will be the first point of contact for a wide range of issues and will interact with people at all levels of the charity. You will coordinate our recruitment and onboarding processes, including advertising vacancies, arranging interviews, carrying out reference and other pre-employment checks and liaising with new joiners and managers to arrange induction. You will manage confidential personnel files and records, and support other HR analysis and reporting. You will also have regular office duties, including answering phones, dealing with post, greeting visitors, supporting meetings or other events, and providing other administrative support as necessary. As a part of our regular office team, you will be a fire warden and a first aider.

This role is based in our office in Vauxhall and not suitable for home working on a regular basis. However, our office is currently closed on Fridays, and you will be able to work from home on an ad hoc basis on other days.

What we're looking for

This is an excellent opportunity for growing your HR skills and experience as part of a small team. You will be a confident and capable person, with experience of providing office and / or HR support. An understanding of - and passion for - HR theory and practice is essential. You will need excellent administrative and organisational skills, and the ability to deal sensitively and discreetly with confidential information. You will also be a strong team player, who can be flexible and adaptable as priorities change. Understanding of the importance of a strong and positive organisational culture will be vital, as this is at the heart of the charity and how we deliver our mission.

Why our work is so vital

Literacy changes everything.

It gives you the tools to get the most out of life, and the power to shape your future. It's the key to knowledge, confidence and inspiration. It's better results at school, and better jobs. If children grow up without the tools to communicate, without books to read or opportunities to write, it's harder to get where you want to go.

The National Literacy Trust is an independent charity helping people overcome these challenges and change their life chances through the power of words - reading, writing, speaking and listening. From first words, through school days to training, jobs and beyond.

- We work collaboratively in local communities, focusing our work in 20 areas of the UK that are facing the biggest challenges.
- We support schools, developing the most effective tools and techniques and providing resources and programmes to engage and inspire children.
- We campaign to make literacy a priority for politicians and decision-makers.
- We support vulnerable adults, people in the criminal justice system and young offenders' institutions to build their literacy skills

What we offer you

Our team are passionate about our mission and we have a strong and positive working culture, based on shared values and respect. We offer a range of flexible working options and promote a workplace where you can be yourself and contribute to our success, whoever you are.

As well as a competitive salary, we offer benefits including a generous leave allowance totalling 39 days (including bank holidays and office closure between Christmas and New Year), pension contributions of 8% of annual salary, a cycle to work scheme, employee assistance programme and other health and wellbeing benefits.

Application details

Our people are our most important asset and we value and respect diversity in all its forms (seen and unseen). We particularly welcome applications from those from Black and Asian backgrounds, as well as candidates with disabilities and from the communities in which we work. We would like to increase representation of these groups among our staff as we know greater diversity will lead to an even greater impact for our work.

To apply, visit our website.

Closing date: 10am, Friday 18 July 2025.

Please note we do not accept CVs. No agencies or recruitment sites. Registered charity no. 1116260 (England and Wales) and SC042944 (Scotland).

Job Types: Full-time, Permanent

Pay: 27,500.00 per year

Work Location: In person

Reference ID: NSEAA0207/CC