Job Description

We are seeking a dynamic and detail-oriented HR Operations Co-ordinator to join our vibrant and successful team, based at our Huntingdon office with a hybrid working approach.


In this exciting and varied role, you will work closely with the HR Operations Lead, M&A Lead and wider People and Culture team to support on a range of HR projects and delivery. You will assist with onboarding new employees both through recruitment and acquisitions, and ensure a positive employee experience.

Key Responsibilities as HR Operations Co-ordinator:

Work as part of a growing HR Shared Service style team, to deliver consistently whilst supporting with process improvements:

Support the people and culture integration process for new joiners, including sending contracts and adding employees to internal systems. Collaborate with the wider HR Operations Team to co-ordinate responses to queries from employees and business stakeholders, in the ticketing system. Flexibly support across a range of queries including; benefits, contracts, process, data & reporting, HRIS system user queries, learning and development. Collaborate with wider People and Culture team including developing relationships with M&A Lead, integration teams and HRBPs. Develop a sound knowledge of HR systems including: HiBob HRIS & Flexible Benefits Portal Gain a thorough understanding of the acquiring business's payroll and pension processes and providers and assist with the M&A integration plans. Consider data and analytics in relation to process improvements, ensuring accurate tracking to support HR Operations Lead in reporting to the wider business. With support of the wider team, transition additional ER/1st line ER activities into the HR Operations team to support HRBPs as a key stakeholder. Champion Delivery Excellence & proactively suggest improvements

About you:

Experience in an HR Co-ordinator/administraor role. Strong understanding of HR best practices and current regulations. CIPD qualification or equivalent is desirable. A desire to work with other HR professionals, focusing on Operations (Systems, Process Documentation, People Analytics, Compliance) Ability to manage multiple projects and priorities simultaneously. Experience in mergers & acquisitions or ER is desirable

Rewards & Benefits

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

Competitive salary with an annual pay review and bonus scheme. 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays Auto enrolment into our excellent pension scheme (5% employer matched contribution) Flex-benefits- A range of flexible benefits to choose from, that are most important to you Group Life Assurance cover- a massive X4 of salary 3 months Maternity, Paternity & Adoption leave all fully paid Professional qualification study support relevant to your role and career Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc. Holiday purchase scheme- up to 5 days annually

About Us:

Launched in 2018 Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place over 600m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.


We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.


And that is why you should join us!


Our goal is to have people in our Group that enjoy being part of one team with the shared commitment to delivering insurance distribution excellence. A big part of how we do this is by listening and then acting on what we hear. Our EVP work is key to maintaining and enhancing our culture and making Jensten Group a fantastic place to work, learn and grow.