Job Description

HR Operations Manager

Part-Time

Location: London (In-Office)

You are a seasoned HR professional with substantial experience in managing HR operations and teams. You thrive in fast-paced environments, confidently interact with stakeholders at all levels, and have a proven track record of enhancing HR processes. Ideally, you've previously operated within hospitality, Tech or a similar dynamic environment, and possess a hands-on, proactive approach.

As the HR Operations Manager, you will take responsibility for ensuring the delivery of high-quality HR services, supporting senior management, driving process, SOP's and initiatives to foster employee satisfaction and productivity.

We are a growing property services business with a reputation for delivering reliable, high-quality solutions across residential and commercial markets. As an agile SME, we pride ourselves on combining the professionalism and standards of a larger organisation with the personalised approach of a close-knit team.

Our services span the full property lifecycle -- from maintenance and compliance to energy performance, upgrades, and tenant-focused solutions -- always with an emphasis on efficiency, innovation, and client care. We are passionate about building strong, lasting relationships with our clients, and equally dedicated to fostering a positive, supportive culture for our people.

As we continue to expand, our success is driven by the dedication and expertise of our team. We value collaboration, accountability, and continuous improvement, and we're committed to creating an environment where colleagues are supported, empowered, and motivated to grow.

SKILLS, KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS:

Essential

Significant experience in managing HR operations and teams in private sector businesses Relevant professional qualification (CIPD Level 5-7 or equivalent preferred) Proven ability to diagnose problems with critical thinking skills, as well as drive appropriate solutions with initiative. Significant employee relations experience, with the confidence and ability to influence key decision makers. Experience partnering with business leaders and the confidence to challenge direction when necessary. Strong understanding of confidentiality in an employment context and relevant skills to handle sensitive data in compliance with statutory requirements Strong organisational skills developed in a fast-paced environment Excellent verbal and written communication skills and fluency in spoken and written English Proficiency in MS Word, Excel and PowerPoint and HR and payroll systems
Preferred

Experience in managing HR functions in hospitality, retail or similar environment Experience of managing HR practices across multiple countries e.g. US, UK, Singapore Experience in driving culture change within a start-up/scale-up organisation Ability to deliver training and presentations to groups effectively Ability to contribute to the development and implementation of strategy
Job Types: Full-time, Part-time

Pay: 40,000.00-45,000.00 per year

Expected hours: 25 - 40 per week

Work Location: In person