Job Description

Straight-Line Civils are currently hiring an Operations Manager within an HR department in West Bromwich.

The main purpose of this role is to lead and enhance HR operations across a multi-site organisation, streamlining HR processes, ensuring compliance, and adopting a positive workplace culture.

You will be based in Birmingham, but your responsibilities will extend to Leicester and Watford.

You will act as a vital resource for employees and managers, combining strategic insight with organisational performance, while maintaining consistent HR practices across sites.

Key Responsibilities:

Evaluate, redesign, and implement HR processes to enhance operations and ensure compliance Identify areas where systems/processes can be enhanced or automated to optimise workflows Monitor HR metrics and use data-driven insights to improve efficiency and engagement Guide conflict resolution and employee development plans Oversee grievance handling, disciplinary processes, and performance management, ensuring fairness and consistency Ensure the consistent application HR policies that align with current employment laws Update HR policies as required to reflect legal and strategic changes Maintain accurate/compliant employee records and support audits Oversee recruitment processes, partnering with managers to attract top talent Enhance onboarding programs and implement retention strategies Support talent and succession planning initiatives, focusing on leadership development Maintain balanced communication and practices across all locations Oversee payroll, benefits, and employee record management Support performance reviews, workforce planning, and training initiatives Serve as the primary point of contact for HR inquiries, ensuring a timely resolution
Person Specification:

Essential:

Proven experience as an HR Manager, with a focus on process optimisation and operational efficiency (preferably within a manufacturing environment) Strong knowledge of UK employment law and HR practices Excellent verbal and written communication skills Exceptional problem-solving capabilities with a proactive approach Outstanding organisational skills

Desirable:

CIPD Level 5 or 7 qualification Experience in supporting multi-site operations Analytical skills to evaluate data and develop actionable insights

Attributes:

Team player with strong interpersonal skills Approachable and trusted advisor to employees and management Ability to inspire trust
Salary - 75,000 - 85,000 per annum

We are offering a competitive salary and benefits package. You will have the ability to lead impactful HR projects and drive organisational initiatives. You will be working in a supportive, fast paced, and inclusive work environment which offers professional development programs to support career growth.

If this sounds of interest, please apply now! Alternatively, if you have any questions, call us on (phone number removed).

Due to the large number of applications we receive, by applying you consent to us keeping your information on file for any future positions.

Job Types: Full-time, Permanent

Pay: 75,000.00-85,000.00 per year

Benefits:

Company pension Free parking On-site parking Work from home
Education:

A-Level or equivalent (preferred)
Experience:

Manufacturing environment: 1 year (preferred) HR Management: 5 years (preferred)
Work Location: In person