Job Description

The Value of Active Minds

About Jupiter
Jupiter is one of the UK's leading investment management companies with just under 500 employees and 47.1 billion worth of assets under management (as at 30th June 2025).
Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open across EMEA and APAC.
The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground's Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings.
We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home. This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance.
Background
The HR Operations Manager will be responsible for the design, delivery, and continuous improvement of HR operational processes across the employee lifecycle. This includes ownership of policies, compliance with employment legislation, and ensuring excellence in HR service delivery. The role will lead a small team of HR Assistants and Advisors, driving efficiency, automation, and collaboration across HR and the wider business. A key element of the role will also be to oversee the operational aspects of company integrations, ensuring smooth alignment of data, processes, and employee experience. This is a maternity cover initial 13 month fixed term contract with the potential for extension.
Key Responsibilities
Policy & ComplianceOwnership of the Jupiter Group employment policy suite, ensuring policies remain legally and regulatorily compliant while continuously improving clarity and simplicity. Lead the annual monitoring of employment legislation changes across multiple geographies, ensuring appropriate updates to policies, contracts, and HR practices to remain fully compliant with local employment laws.

HR Operations & Process ManagementMap, streamline, and deliver generalist HR processes efficiently and effectively, ensuring excellent collaboration across teams. Lead HR automation initiatives within the generalist space, embedding digital tools and process enhancements to improve scalability and employee experience. Oversee the full employee lifecycle, from offer stage through to exit, ensuring seamless processes and an excellent employee experience. Support and advise on operational processes carried out by the HR Generalist team, including onboarding, changes, exits, and resolution of employee/manager queries received via the HR inbox or directly by HR colleagues. Oversee the operational aspects of company integrations, ensuring alignment of HR data, systems, and processes, and a consistent experience for employees.

Team LeadershipManage and prioritise the workflow of HR Assistants and Advisors, ensuring a high-quality, timely, and consistent service to the HR Business Partnering team and the wider HR function. Provide coaching, guidance, and development opportunities to direct reports, fostering a culture of collaboration, accountability, and service excellence.


Desired Skills / ExperienceProven experience in HR Operations or HR Generalist roles, ideally within financial services or other highly regulated environments. Strong knowledge of employment law and HR policy frameworks across multiple jurisdictions. Demonstrable experience in process improvement, automation, and service delivery within HR. Experience overseeing HR operational aspects of company integrations, including data migration, process harmonisation, and system alignment. Excellent organisational skills with the ability to manage competing priorities and deliver under pressure. Strong interpersonal and communication skills, with the ability to collaborate effectively across teams and build trusted relationships. Familiarity with HR systems (Workday highly beneficial) and confidence in leveraging data and technology to improve outcomes. Previous experience managing and developing a small team is strongly preferred.

Attributes & BehavioursDetail-oriented with a strong focus on compliance and risk management. Proactive and solutions-focused, continuously seeking opportunities to simplify and improve. Collaborative team player with a "can-do" mindset. Confident decision-maker, balancing needs of multiple stakeholders

Additional Role DetailsThis role is subject to the Conduct Rules set by the FCA.
Don't meet every requirement? At Jupiter we are dedicated to building a diverse and inclusive workplace, so if you are interested in this role, but don't think your experience aligns perfectly with every listed requirement in the job description, we would encourage you to apply. You may be the right person for this role.