Job Description

The HR & Payroll Teams provide HR Admin and payroll services to a number of clients based from our Worcester Office.


The teams provide HR Administration, Payroll and Pension functions within the HRP Operations Teams supporting our corporate or school and academy clients.


You will be providing a wide range of duties throughout an employee's lifecycle including payroll and pension duties working in a fast-paced environment.


You will be working as part of a wider team and will report to the Operational Leader.

Key tasks and responsibilities:

Responsible for all HRP administration ensuring all correspondence/instructions are responded to in a professional and timely manner Prepare contracts of employment and variation letters including pay changes, maternity, and contract extensions To process new starters, leavers and variations and absences on our payroll system. Process the monthly payroll using our integrated HRP system to ensure the prompt and accurate administration of all HR Payroll and Pension related payments and deductions Maintaining the group email box, allocating tasks, and responding to emails on a daily basis To be the first point of contact for all queries raised by clients responding in a timely manner and in line with our clients SLA's Process monthly/annual pension reports including all starters, leavers, and transfers in a timely manner Other duties include dealing with reference requests, confirmations of employment, maintaining employee electronic files and checking monthly payroll accuracy reports To work with colleagues in a professional manner to meet company standards, achieve quality assurance standards and comply with GDPR regulations Assist with other duties as required, commensurate with role, grade and responsibility in the wider HRP team

Essential Skills and Attributes:

A minimum of one year's payroll experience using a computerised payroll system. Educated to GCSE level or above with English and Maths, Grade C or above (or equivalent) Working towards a CIPP/CIPD Certificate, or similar qualification or willing to undertake. Excellent IT skills in MS Word, Excel Apply meticulous attention to detail and accuracy Good oral/written communication and numeracy skills Ability to plan and prioritise own workload to ensure deadlines are met Knowledge of iTrent HR & Payroll system would be desirable Actively make suggestions to improve and streamline processes Demonstrate a flexible and proactive approach to service delivery Knowledge of MAPP Leave and statutory entitlements. Knowledge of Local Government and Teachers Conditions of service and pension schemes is desirable

Security vetting and checks:

If you are successful, you will need to comply with the government's Baseline Personnel Security Standard Verification process, this includes a basic criminal record check which will identify any "unspent" convictions. If you are unable to meet these requirements your offer may be revoked.


Liberata is one of the UK's leading providers of business process outsourcing and support services for the public and commercial sectors.


Founded in 1975, Liberata has been serving central and local government for over 45 years as a trusted and reliable operating partner. Delivering specialist business process services where business knowledge is critical at every stage, our highly experienced and dedicated teams care about helping governments get results and achieve the highest levels of service.


Many of our services and solutions are available for procurement under various Government frameworks.