Job Description

The Payroll Tower are looking for a Payroll Administrator who is responsible for accurately processing payroll, maintaining payroll records, and ensuring timely payment to employees in accordance with policies procedures and regulatory requirements. This role supports day-to-day payroll operations, resolves employee enquiries, and assists with reporting, audits, and compliance-related activities.

Key tasks and responsibilities:

Responsible for Payroll administration ensuring all correspondence/instructions are responded to in a professional and timely manner and within Service Level Agreements Complete transactional HR tasks as allocated, including the accurate preparation of employee Contracts of Employment and changes to employee Terms and Conditions Conduct quality checks including reviewing and analysing payroll reports for accuracy raising issues in accordance with the escalation process Responsible for maintaining the payroll processing system and records by inputting, calculating and checking data. To process new starters, leavers and variations and absences on the HR/payroll & Pension systems in accordance with the payroll timetable Ensure accurate calculation of wages, overtime and other payroll payments Support continuous improvement initiatives and projects Process the monthly payroll to ensure the prompt and accurate administration of all HR Payroll and Pension related payments and deductions Maintaining the group email box, allocating tasks, and responding to emails on a daily basis To be the first point of contact and own queries raised by clients responding in a timely manner and in line with our client SLA's Run and analyse standard reports from the payroll system, ensuring the quality of the output of the data. Process monthly/annual pension submissions and report data in accordance with deadlines Working within a team environment to ensure customer excellence and accurate, quality delivery. Support HRP projects where required Input into continual improvement initiatives

Essential Skills and Attributes:

A minimum of one year's payroll experience using a computerised payroll system. Educated to GCSE level or above with English and Maths, Grade C or above (or equivalent) Excellent IT skills in MS Word, Excel Apply meticulous attention to detail and accuracy Good oral/written communication and numeracy skills Ability to plan and prioritise own workload to ensure deadlines are met Proactive and enthusiastic approach to tasks and learning

Security vetting and checks:

If you are successful, you will need to comply with the government's Baseline Personnel Security Standard (BPSS) verification process, this includes a basic criminal record check which will identify any "unspent" convictions. If you are unable to meet these requirements your offer may be revoked.


Liberata is one of the UK's leading providers of business process outsourcing and support services for the public and commercial sectors.


Founded in 1975, Liberata has been serving central and local government for over 45 years as a trusted and reliable operating partner. Delivering specialist business process services where business knowledge is critical at every stage, our highly experienced and dedicated teams care about helping governments get results and achieve the highest levels of service.


Many of our services and solutions are available for procurement under various Government frameworks.