Job Description

Description

22 month Fixed Term contract

24,3326 per year

We are seeking a proactive and enthusiastic HR Professional Apprentice to join our team, working closely with the Deputy HR Director to support learning and development (L&D) initiatives across the group. This role is pivotal in ensuring the smooth coordination and administration of all L&D activities and projects.

As part of your responsibilities, you will contribute to the development, implementation, and ongoing improvement of learning and development systems and processes, helping us deliver a high-quality, efficient service. You will play an essential role in the day-to-day management of training sessions and external learning opportunities, including supporting our newly launched Learning Management System (LMS).



Key responsibilities include:Coordinating and administering corporate induction programmes Managing training logistics and record-keeping Processing staff development requests and approvals Supporting appraisal processes and reporting Assisting with the provision of management information and budget tracking Contributing to a variety of L&D and wider HR projects as needed


This is a fantastic opportunity to gain hands-on experience across multiple HR and L&D functions while developing your professional skills. As part of this role, you will be enrolled in a Level 5 People Professional Apprenticeship, equipping you with the knowledge and tools to thrive in your HR career.

Responsible to: Deputy Director of HR

Key Responsibilities

Key Accountabilities & Responsibilities

1.Maintain Accurate L&D Records and Processes

Develop and maintain clear, accessible, and up-to-date records for all learning and development activities. This includes processing staff development approvals, tracking attendance, and liaising with line managers and participants to ensure timely booking of training events

2.Coordinate Training Administration and Budget Tracking

Work closely with the Deputy HR Director to design and implement efficient administrative procedures for booking in-house and external training. This includes raising requisition orders, tracking payments, and ensuring all activity aligns with budgetary constraints and financial regulations

3. Monitor and Evaluate Learning Activities

Ensure the collection and review of evaluation forms for all development events. Support the identification of organisational training needs through training needs analysis (TNA), annual appraisals, and feedback from staff and managers.

4. Provide Guidance on Training Policies and Procedures

Act as a first point of contact for queries relating to training policies and procedures, offering clear, informed guidance and resolving issues as needed.

5. Manage the Annual Training Plan

Oversee the delivery of the organisation's annual training schedule, including mandatory training and termly staff development days. Ensure activities are completed within agreed timelines and provide regular compliance updates to the Senior Leadership Team (SLT).

6.Conduct Training Provider Research

Proactively research and identify suitable external training providers and opportunities that align with organisational needs and support people and organisational development initiatives.

7.Support Appraisal Reporting

Assist with monitoring the completion of annual staff appraisals, ensuring documentation is returned and logged accurately and on time. Collaborate with the wider People Services team to generate reports and track progress.

8.Manage the College Learning Management System

Monitoring system updates, managing course enrolments, troubleshooting issues, and producing data reports to inform current service delivery and future planning.

9.Build and Maintain Provider Relationships

Develop and sustain positive working relationships with external learning and development providers to support effective programme delivery and ongoing collaboration.

10.Coordinate Staff Development and Induction Events

In partnership with the Deputy HR Director and , plan and deliver organisation-wide development days and regular induction sessions. Continuously review and refresh content based on feedback and evolving organisational priorities.

11.Support with employee relations matters

Support the HR Busioness Partners and Advisors with employee relations issues as required.

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2. Support HR Projects and L&D Communications

Contribute to wider HR initiatives and ensure that all learning and development information--particularly on the intranet--is accurate, current, and regularly reviewed.

Professional Practice and Values

To contribute fully to the mission and values statement of the College Group ensuring its effective implementation in all aspects of College life. To take a proactive approach and responsibility for personal professional development, Health & Safety, and meeting other regulatory compliances (e.g. GDPR, DPA, Safeguarding), thereby enabling safe and professional working practices to be observed at all times. To support cross college actives as required in particular the key enrolment and invigilation periods. Carry out any other relevant and appropriate duties as determined by the needs of the service and as appropriate to the grade.
Due to the changing nature of our work, this role profile serves as a framework to outline the main areas of responsibility. You may be required to undertake other activities of a similar nature that fall within the remit of your area of work.

Skills, Knowledge & Expertise

Essential Criteria

GCSE in English and Maths or relevant experience

Excellent communication skills, relationship management and influencing skills, ability to work well as part of a team

Excellent computer literacy - ability to use all Microsoft packages and internet based platforms

A least one year's experience of working in an office environment

Experience of working with multiple stakeholders or as part of a team in a busy, fast-paced environment

Innovative and creative with the ability to problem solve

Resilient with the ability to cope with pressure and prioritise tasks effectively to meet deadlines

Understanding of and commitment to equality, diversity and inclusion as it applies to this role

Committed to their own personal development

Desirable Criteria

Ability to work independently to a high standard, taking accountability and ownership for mistakes and a commitment to self-reflection and learning

Ability to manage to tight deadlines and multiple priorities

Fluent speaking in any of the mentioned languages: Arabic, Persian, Kurmanji (Northern Kurdish), Sorani (Central Kurdish), Portuguese, Spanish, Tigrinya, Vietnamese, French

Job Benefits

We really care about our people. As a member of College staff, you will have access to a wide range of benefits, wellbeing services and opportunities for professional development.



These include:Generous annual leave - We offer the highest holiday entitlement in the City Region Competitive salary - Our salaries are the highest within FE in the City Region Access to our Employee Benefits Platform, offering hundreds of discounts and savings Wellbeing support - Access to a free, independent and confidential 24 hour counselling support, as well as general wellbeing and lifestyle support through our platform and app Pension Scheme - Excellent pension provision, with memberships of Local Government Scheme, Teachers Pension Scheme and Aviva, depending on the role.

About The City of Liverpool College

The City of Liverpool College is the largest further education college in the Liverpool City Region. With more than 600 members of staff, hundreds of courses, five campuses and over 10,000 students, we are at the forefront of education in our region.

We proudly scored GOOD in our 2024 OFSTED inspection, with several areas graded outstanding. Ofsted described our student experience as "transformative and life-enhancing".

We're committed to supporting every student to achieve and progress with the skills and expertise they need for their next step. We couldn't do this without the people who make this happen every day - our brilliant staff.