Job Description

HR and Recruitment Advisor

Full Time / Contract 6 Months / Annual Salary circa 40,000 / Office Based / Stoke

Water Plus, UK's largest water retailers for around 350,000 customers, has an

exciting opportunity for an experienced HR professional who enjoys making a difference

.

Your main areas of focus will be Employee Relations case management, providing HR advice to Managers and employees.

This is a 6 month contract and is based at our Head Office in Stoke-on-Trent (ST4 4TW).

What's the role?

We are looking for someone with a strong HR generalist background covering the whole employee life cycle to bolster the team whilst the current incumbent works on a project.

What are some of the duties I'll be doing?

Manage ER casework with line managers, ensuring adherence to policy and employment legislation, and delivering fair and effective outcomes; maintain clear and organised records of all ER cases; Ensure the HR Operations Manager is kept fully up to date on all assigned ER cases, ensuring any potential risks are escalated promptly ; Provide friendly and professional advice to people managers on all people policies, processes, and HR best practice; Support managers with the recruitment of new hires

What are we looking for from you?

Essential:

CIPD level 5

Broad generalist HR experience across the full employee life cycle

Solid knowledge of employment law essentials (contracts, formal procedures, family friendly, termination)

Experience of managing and advising on employee relations case work including performance management, disciplinary, absence management, grievance and appeals

Confident dealing with managers and employees at different levels

Customer focused and professional

Highly organised self-starter with ability to work under pressure and adapt to changing workload requirements

Strong team working and collaboration

Experience of handling confidential and sensitive information. Good working knowledge of GDPR data protection legislation and records management principles.

Excellent Microsoft office and HRIS systems experience

All offers are subject to a satisfactory Disclosure & Barring Service (DBS) check, address and credit check.

What do we have to offer you?

A competitive annual salary circa 40,000 - dependent upon experience 25 days annual leave (pro-rata if you join part way through our annual leave year). Plus never work your birthday, Plus all Bank Holidays. Free parking. Free Healthcare cashback Plan (re-claiming for spend on optical treatment or dental care and so much more). You can also choose to pay to upgrade your membership to include a partner and children. Pension scheme with employer contributions matched up to 6%; Life Assurance. Confidential Employee Assistance Programme. Access to discounts and offers from 350+ top brands. Access to Water Plus Academy to develop personally and professionally.

What is a Water Retailer and who is Water Plus?

When parliament approved The Water Bill in 2014, it declared that the water market could become competitive for non-domestic customers. It ruled that water wholesalers could no longer provide the retail element for their non-domestic customer. Water Plus is a Water Retailer, and we went live in 2017 as a joint venture between United Utilities and Severn Trent and our customers range from small independent businesses to some of the biggest names in the UK.

A few years on, we are an award-winning trusted water retail partner for around 350,000 non-domestic customers across England and Scotland. Amongst other accolades, we have recently won the UK Customer Satisfaction Award for Sustainable Customer Service for 2025, for our work with customers and employees - the second UK Customer Satisfaction Award we have won in two years.

Please note: We may close the advert at any time, therefore, you are encouraged to apply as soon as you can. If you have any questions regarding your application, please email us at recruitment@water-plus.co.uk

Job Types: Full-time, Temporary
Contract length: 6 months

Pay: From 35,000.00 per year

Application question(s):

Please briefly summarise your experience relevant to this role, highlighting why you're interested in a 6 month contract What is your availability to start this role? What is your annual salary expectation?
Licence/Certification:

right work in UK without employer sponsorship now or future? (required) Level 5 (minimum) CIPD qualification (required) home address close to ST4 4TW? (required) ability to attend the Stoke office (ST4 4TW) Mon- Fri? (required)
Work Location: In person