Job Description

Are you are a great communicator with excellent customer service skills, have experience of working in a team, and pride yourself on attention to detail?



The HR Services Administrator is a vital role within South Western Ambulance Service. They are the first point of contact for anyone who is interested in a career with the Trust and there to support candidates at every step of the attraction, recruitment, and on-boarding process.



This is a fixed term full time role until 31 March 2026, working Monday to Friday 08:30 - 16:30 (flexible). The position is hybrid working with two days required in Trust HQ Exeter, following a 4 week in-person induction.



You will be required to support with assessment centres and careers events across the Trust which will entail a change in start/finish times and occasional weekend working.



Please note we will be shortlisting and interviewing candidates throughout the time the advert is live. If you are interesting in working in our team, please do not delay in submitting your application.



At South Western Ambulance we carry out extensive workforce planning to ensure the smooth running of our front-line, operational and corporate services to deliver the best patient safety. Our Recruitment Administrators are responsible for the on-boarding process for all new starters, including advertising vacancies, arranging interviews, supporting assessment centres, issuing offers of employment, and processing all pre-employment checks. We work closely with our recruiting managers and stakeholders to deliver an efficient customer service and meet our workforce requirements. Key responsibilities of the role include:



Advertising vacancies on our electronic recruitment system Trac



Shortlisting candidates and booking candidates into interviews



Participate in assessment centres trustwide



Issuing offer letters and contracts of employment



Completing ID and Right to work checks



Process/Monitor pre-employment checks in line with internal KPIs



Data inputting onto HR Systems



Answering telephone and email enquiries



Supporting recruiting manager through the recruitment process



Attending careers events



Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.



We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.



The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.



If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.



In return we will equip you with the skills and resources you need to thrive in your role.



You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.



Benefits



Competitive NHS salary

A standard working week of 37.5 hours

Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years

Pay enhancements for out of hours, shift and overtime working

Generous Pension Scheme

Career and salary progression

Car leasing scheme

Free parking across Trust sites

Staff networks

Wide range of discounts from various organisations across the UK



For further information about this role please see attached the job description and person specification attached.

PLEASE NOTE:

Internal candidates are asked to seek approval from their current SWASFT line manager prior to applying for this secondment opportunity.