Job Description

Are you passionate about delivering excellent HR services and data accuracy? Do you thrive in a fast-paced environment where attention to detail and customer service are key? Join our HR & OD team as an HR Services Data Assistant and help shape the future of our workforce support.
About the Role
As an HR Services Data Assistant, you'll play a vital role in ensuring the smooth and efficient delivery of monthly HR processes, including input into Business World. You'll be the first point of contact for a wide range of HR queries, supporting colleagues across the organisation with professionalism and care.
Key Responsibilities:

• Input monthly HR data into Business World under the guidance of the HR Services Team Leader
• Provide excellent customer service to internal stakeholders
• Support HR projects and participate in system testing
• Maintain accurate HR records and documentation
• Ensure compliance with statutory requirements and council policies
• Collaborate with teams such as payroll, pensions, and workforce data

What We're Looking For:
Essential:

• Minimum GCSE Grade C in Maths and English
• Strong skills in Microsoft Word, Excel, and PowerPoint
• Experience in customer service and working with systems
• Understanding of payroll and pension processes

Desirable:

• Working towards a CIPD qualification
• Knowledge of HR administration and its impact across teams

What You'll Bring:

• A proactive, detail-oriented approach
• Strong communication and interpersonal skills
• A commitment to continuous improvement and personal development
• The ability to manage your workload effectively and meet deadlines

Why Join Us:
You'll be part of a collaborative and supportive HR Business Services team, contributing to meaningful work that supports the entire organisation. We value innovation, accountability, and a customer-first mindset.
What we can offer you:
Salary: The salary band for this role is 28,792 - 31,022 per annum. The starting salary is 28,792 with annual progression through the salary bands.
Here at SCC we have a range of different perks and benefits, a few examples can be found below.

• Excellent

with 16.8% employer contribution * Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)

• Generous holiday 25-31 days, based on role and service
• Flexible working options (role-dependent)
• Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
• Training and development, including coaching and mentoring
• Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
• Veteran-friendly employer with the Armed Forces Covenant
• Retail discounts and savings through the Southampton City Council benefits platform
• Discounted memberships at local sports and fitness centres
• Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
• Employee volunteering scheme with 2 paid days leave to volunteer

For further information on our benefits package please visit:
Please note: This role is not eligible for sponsorship under the Skilled Worker visa route. Applicants must have the right to work in the UK at the time of application.
Please note: We are not able to offer Skilled Worker Visa sponsorship on this role, at this time.
Contact details for informal discussion:
For further information and details regarding the role please contact
Recruitment contact details:
Email:
Tel: 023 8083 4033
For more information about SCC please visit
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Organisation
Southampton City Council
Service Area
HR & OD
Job Location
Civic Centre
Contract Length
Fixed term 12 months
Work Hours
Full time, 37 hours per week
Salary
28,792 - 31,022 per annum
Closing Date
21/09/2025
Job Reference
15997
Documents
(PDF, 274.59kb)

Skills Required