Job Description

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What you'll be doing?

Supporting the business and our divisional offices, our Head Office functions cover all departments from our Executive Board through to our support functions such as Group Design and Technical, HR, Health and Safety, IT, Sales and Marketing, Commercial, Procurement, Group Finance, Corporate Affairs, as well as Legal and Company Secretariat. We also have a specialised function - Barratt Partnerships.

While the work varies from team to team, our key requirements don't: you must be well organised, extremely helpful and resourceful, and able to use your initiative. You'll understand that what you do is important, and impacts on your team, the department, and the wider business.

Reporting to the HR Shared Service Manager, you will provide first line support for day-to-day HR queries and advise in line with the company policies and procedures.

Key responsibilities:
Provide exceptional customer service to all stakeholders answering employee enquiries and resolving issues in a timely and professional manner in line with agreed Service Level Agreements. Provide Line Managers with first-line advice, guidance, and support on ER-related activity (including absence management, conduct challenges and family-friendly processes), ensuring the organisation's compliance with employment laws and regulations. Ensure Line Managers have the tools and supporting documentation to deliver a successful induction for all new starters and carry out the HR element of the standard induction. Deliver training sessions for managers and employees on areas of the employee life cycle. Maintain accurate and up-to-date records using HR systems to record data and ensure data integrity and confidentiality. Ensure that all employee files are compliant with GDPR guidelines. Send out any company-wide communications to the business as required. Signpost Line Managers to ensure they have the relevant tools and supporting documentation to support the employee lifecycle. Promote the Group support offering available to individuals and signpost to these services. Work with the payroll team to ensure all necessary documentation is compiled ahead of the monthly/weekly payroll run. The role is subject to change based on the evolution of the HR Shared Service Centre and the supporting technology. ###

What you'll need?

To be successful in the role, we are looking for:
Agile working: Flexible, able to prioritise, manage multiple enquiries and time effectively. Analytical: Gather information, analyse data, identify patterns and causes of issues, draw conclusions, and make recommendations to support Process or Policy changes. Communication: Articulate, clear and concise, able to communicate progress. Compliance & risk management: Ensure ethical conduct and compliance with policy, process and legislation, maintain accurate records and manage risk. Continuous learning: Stays up to date on the latest employment law and regulations to provide valuable insights and recommendations. Employee relations: Able to manage employee relations and provide guidance on issues such as Absence Management and Conduct concerns. Interpersonal skills: Approachable and empathetic, able to handle difficult situations with tact and diplomacy. Problem-solving: Creates timely and well- informed solutions, to resolve employee enquiries.
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Our Company and Benefits

We've been nationally recognised as a 5 star housebuilder since 2010 for supplying high-quality homes for all generations. That's more than any other major housebuilder. It's because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs.



Barratt adopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on our construction sites and sales offices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues.



We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us.


As part of working for Barratt Redrow PLC and specifically for this role we offer:
Competitive Salary Competitive Bonus Scheme Private Medical Cover - Single Cover Annual Medical Health Assessment 26 days' holiday (increase by 1 day for every 3 years' continuous service up to 29 days) Choice of Flexible Benefits * Enhanced Family Friendly Policies