Job Description

Company Description
This is a 12 months fixed term contract To support the business with our HR and single sign on applications assisting with day-to-day maintenance & administration. Join us at Greene King the country\'s leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what\xe2\x80\x99s wholly British, the pub experience.

Additional Information
We\xe2\x80\x99re all about rewarding our team\xe2\x80\x99s hard work, that\xe2\x80\x99s why\xe2\x80\xa6 You\xe2\x80\x99ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands \xe2\x80\x93 as one of the industry\'s top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands \xe2\x80\x93 so you enjoy your favourite food and drink at a discount.
• Free employee assistance program \xe2\x80\x93 mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. \xe2\x80\x93 so you can enjoy a weekend away without breaking the bank.
• Refer a friend \xe2\x80\x93 who do you know who could be interested in a new role? When they are placed, you could earn \xc2\xa31,500 for referring them!
• Wagestream \xe2\x80\x93 access your wage before payday for when life happens.
• Retail discounts \xe2\x80\x93 Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more\xe2\x80\xa6

• Ensure the local operation of the HRIS and the supporting processes always comply with the requirements of the Data Protection Act and GDPR
• Act as first line support on the HRIS/SSO help desk in respect of all queries and issues raised by users. To respond to those matters promptly and appropriately, including escalating as necessary
• Ensure that all support issues are fully understood, managed, and resolved within our agreed SLA.

• Strong communication and interpersonal skills with high standards of customer service
• Self-motivated with strong organisational skills giving you the ability to work under pressure and to deadlines
• Self-starter with the ability to take ownership yet be a great team player too
• High level of accuracy with attention to detail
• A \xe2\x80\x9ccan do\xe2\x80\x9d attitude
• Use your effective influencing skills in all areas and levels of the business
• Strong computer skills, including Office 365 Administration, MS Office - Excel/Word/Power Point Experience
• Customer service within a service desk environment preferably

• ITIL desired but not mandatory
• PeopleSoft Administration Experience
• Okta or similar SSO application experience