Job Description

On behalf of the Government Legal Department (GLD), we are looking for a HRIS (iTrent) System Specialist (Inside IR35) for a 6 month contract based Hybrid in London or Leeds.



The Government Legal Department (GLD) HR Operations Team is delivering an ambitious service improvement programme aimed at:



Providing accurate and compliant payroll and pension services

Process employee changes promptly and accurately



Delivering professional and timely HR advice via Service Now and HR Helpline Improving the user experience of digital HR platforms and increasing efficiency and self-service

We are seeking an experienced iTrent System Specialist to join our team until the end of March 2026. The successful candidate will help implement priority change requests to make our use of iTrent more efficient and user-friendly while improving the quality and range of data held on the platform.



You will work closely with HR colleagues to understand, test and implement improvements and respond reactively to resolve errors and glitches as they arise.



As an HRIS (iTrent) System Specialist your main responsibilities will be to:

Lead the design, testing, deployment, review, launch, monitoring and close down of system changes. Undertake data cleansing and data improvement to iTrent fields to maintain integrity and improvement of employee data. Ensure system changes are maintained and data cleanse exercises are expedited, working closely with the MI Team, including flagging potential risks and agreeing mitigations. Manage the rollout of new checklists as required. Participate in regular team meetings, sharing expertise and acting as the iTrent subject matter expert to support colleagues and guide system improvements.

Essential:

Proven experience as an iTrent System Administrator or in a Systems Support Role. Deep understanding of iTrent modules especially HR and Payroll. Ability to configure workflows, batch processes, permissions and user roles within iTrent. Experience supporting users, resolving issues and escalating where necessary. Skilled in data cleansing, conversion and maintenance. Experience with user acceptance testing, test scripting, and supporting system upgrades. Strong understanding of HR and Payroll processes and policies and the need for accurate, consistent and retrievable data. Excellent communication skills with the ability to build strong working relationships with technical experts, non-technical colleagues and end-users. Flexible and proactive approach, with the ability to work independently, support non-technical activities, and escalate issues appropriately.

Please be aware that this role can only be worked within the UK and not Overseas.



Disability Confident



As a member of the Disability Confident Scheme, the GLD guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.



Armed Forces Covenant



The GLD guarantees to interview?veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we?will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.



In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".